Student Support Advisor

Company Description

Waipapa Taumata Rau | The University of Auckland

The Faculty of Medical and Health Sciences is a diverse faculty with more than 4,000 students studying across six schools, led by world-leading researchers, teachers, and practising health professionals.  Our Vision is to lead and advance Hauora across generations in Aotearoa courageously.  As such, we are committed to leading and advancing the mana of Aotearoa as a global centre of Health learning, research, and innovation. 

Te Kupenga Hauora Māori (TKHM) is located at the Grafton Campus. TKHM represents the Department of Māori Health and is responsible for the coordination of Māori health teaching across the Faculty of Medical and Health Sciences, the Vision 20:20 initiative responsible for Indigenous health workforce development, and the Tōmaiora Research Unit is responsible for conducting Kaupapa Māori health research and training services.

Located on the Grafton Campus, the school is fully self-contained, in a purpose-built building. The building has been designed to maximise interaction and collaboration.

Our knowledge, expertise and teaching are our taonga. We value our students, alumni and donors. We work closely with partners such as Te Whatu Ora | Health NZ and Te Aka Whai Ora | Māori Health Authority, as well as communities, organisations, industry and international partners to advance the well-being of the people of Aotearoa, with a clear commitment to sustainably regenerate people & place.

Job Description

Te Whiwhinga mahi | About the Role

To fulfil our commitment to the Vision 20:20 initiative, which aims to increase the number of Māori and Pacific health professionals through the Māori and Pacific Admission Scheme (MAPAS). TKHM seeks to recruit an inspiring individual to support our Māori and Pacific students through their cultural and educational journey within the Faculty of Medical and Health Sciences (FMHS) as the Student Support Advisor

The kaupapa of this role is:

• coordinating academic and pastoral support for Māori and Pacific students who are studying in either foundation, undergraduate or postgraduate programmes
• responsible for the administration, management and coordination of admission, academic, and pastoral support for our students. 

This is an excellent opportunity to undertake responsibility and be innovative in a stimulating position that demands critical thinking as well as a practical approach.

Mō tō mātou rōpū | About the team

Our team pride themselves on our positive working environment, where we work collaboratively to develop innovative solutions. We work closely and are always committed to giving and accepting feedback to ensure we provide the best service possible to our students.

He kōrero mōu | About you

The successful candidate will have an well-developed/in-depth understanding of Māori and Pacific culture to provide support, advice and mentorship to students throughout their journey with us and will have strong connections to Māori and/or Pacific communities.

In addition, you will:

• Understand the challenges Māori and Pacific students encounter while studying at university
• Have a relevant undergraduate degree
• Be able to work independently as well as within a team
• Have a high competency in administration and communication skills
• Have a demonstrated ability to build effective relationships
• Have an ability to coordinate and manage events
• Be able to collaborate and work in partnership with key academic staff
• Have excellent time management and organisational skills
• Be flexible and able to work evenings and weekends

This position is fulltime, permanent and the salary range is $63,600 - $79,300, dependent on skills and experience.

For further information please refer to the Position Description

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. 

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online by the closing date of 11/08/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the above-mentioned skills and experiences.

Please reach out to Sue Reddy via sue.reddy@auckland.ac.nz for a confidential conversation. Please note that we are happy to answer your questions, but we do not accept applications by email.

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Qualifications

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz