Surgical Scheduler - Gastroenterology

cooperhealth· Clerical
Apply Now ↗
📍 Mount Laurel, NJ, USOTHER

About this role

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

  • Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.
  • Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned.   
  • Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs.
  • Support the checkout office, scheduling patients for procedures after office visits.
  • Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients.
  • Answer incoming calls, direct calls to the correct party, checking voicemails, and returning missed for scheduling requests.
  • Responsible for the integrity of pre-registration to include accurate health care coverage(s). 
  • Escalate operational, provider, or patient complaints along with other critical matters to leadership.
  • Knowledge of medical insurance and billing processes.
  • Must work well in stressful situations and display a high degree of efficiency at all times.
  • Strong emphasis on customer service. Other duties as assigned by manager.

Overview

The Mt. Laurel and Willingboro locations are only outpatient units, whereas the Special Test Unit (STU), located on the sixth floor in the main hospital is an outpatient and inpatient unit. All are run by the hospital largely to serve diagnostic and therapeutic needs of the Gastroenterology Division.

The most common gastroenterology procedures are upper endoscopy and colonoscopy. In the pulmonary suite (STU only), endoscopy of the airway procedures is performed, and are commonly called bronchoscopy.

All units are staffed by surgical schedulers, patient service representatives, nurses, and GI technicians. Anesthesiology is present for all GI procedures. Nurses rotate between the admission (Pre op), procedure suites, recovery (PACU) and pre-admission testing. They must be familiar with all roles and procedures in the GI Unit.

Experience Required

  • 2-3 years in medical or office setting. 
  • Outstanding organizational skills, typing 35-45 WPM, medical transcription required.

Education Requirements

  • High School Diploma or Equivalent required.

Special Requirements

  • Flexible hours. Monday-Saturday requirements

Salary Min ($)

USD $21.00

Salary Max ($)

USD $33.00

Frequently Asked Questions

Is the salary disclosed for the Surgical Scheduler - Gastroenterology position at cooperhealth?
The salary for this Surgical Scheduler - Gastroenterology role at cooperhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Surgical Scheduler - Gastroenterology position at cooperhealth located?
This Surgical Scheduler - Gastroenterology role at cooperhealth is based in Mount Laurel, NJ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Surgical Scheduler - Gastroenterology role at cooperhealth full-time or part-time?
This is listed as a OTHER position. It is posted as a Surgical Scheduler - Gastroenterology role in the Clerical department at cooperhealth.
Which team or department does the Surgical Scheduler - Gastroenterology at cooperhealth belong to?
This Surgical Scheduler - Gastroenterology position is part of the Clerical department at cooperhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Surgical Scheduler - Gastroenterology position at cooperhealth?
Click the "Apply Now" button on this page. You will be redirected to cooperhealth's official application portal hosted on icims where you can submit your application directly.
When was the Surgical Scheduler - Gastroenterology job at cooperhealth posted?
This Surgical Scheduler - Gastroenterology position at cooperhealth was posted on Jun 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Surgical Scheduler - Gastroenterology
cooperhealth
Apply for this role ↗

You'll be redirected to cooperhealth's official application page on icims.