SVP of Sales

Our client is a global customer experience consulting service provider disrupting the industry with solutions that enable businesses to scale globally while achieving top customer satisfaction. They are focused on the industries of Travel & Hospitality, Logistics, Insurance, Healthcare, Financial Services, and other Tech Businesses. Our client offers delivery in 10 different countries, in 32 languages, with over 29,000 agents. They believe that great customer experiences begin with great human experiences and put their team first to ensure this is achieved. 

The successful candidate will prospect and close Business Process Outsourcing (BPO) contracts with national and international companies across a range of vertical markets.

Primary Job Responsibilities:

• Build and execute a focused, qualified new logo pipeline — depth and quality over volume
• Run the full sales cycle independently: discovery, solution development, commercial structuring, negotiation, and close
• Navigate multi-stakeholder enterprise pursuits — CXOs, CFOs, COOs, and increasingly Chief Digital and Chief AI Officers
• Lead cross-functional pursuit teams — Solutions, Operations, and Finance — ensuring every proposal reflects what Everise can deliver
• Translate the comapny's AI transformation story into tangible C-suite business outcomes
• Help buyers build the internal business case, quantify ROI, and reduce perceived delivery risk
• Maintain a clean, honest forecast — no sandbagging, no inflation
• Represent our client at industry events, analyst briefings, and executive forums
• Feed market intelligence back into the business: where buyers are moving, where competitors are vulnerable

• BS/BA in Business or related field preferred or minimum of Five (5) years of BPO sales experience with proven track record of success
• Highly motivated and competitive with strong initiative, prospecting, and sales close ability
• Possesses established and current relationships with COOs, CFOs, CEOs, Customer Service Directors
• Must possess a proven track record for prospecting and closing new business
• Proven experience in business planning; development of account sales and relationship management plans with proven results
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office products, including Word, PowerPoint, and Excel
• Must possess excellent time management skills
• Must be a strategic thinker, creative, and persuasive
• Strong problem analysis and problem-solving skills
• Willing to travel extensively
• Strong relationship-building skills
• Strong negotiation skills

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)