Account Manager - Alexandria
deliveryhero
Contract
Team Lead Rider On Ground Ops - Delta
About this role
Company Description
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
WHAT’S ON YOUR PLATE?
- Responsible for tracking and enhancing 3pl's performance in his assigned zones and also responsible for making the day to day operations and communication with the 3pls to be smooth and dynamic.
- Responsible for tracking the coordinators and the captains when it comes to 3pl's requests and inquiries response rate and SLA.
- Making sure that Critical Cases ( Jira Tickets ) are closed within SLA.
- Send daily reports to Coordinators including their performance & Efficiency + Sharing insights and directions to help them improve Performance.
- Responsible for tracking the performance of the vendors on a daily basis and report directly the top offenders to the Supervisor.
- Responsible for a zone or more in the district to focus on it's performance and to dig deeper into the obstacles and raise flags with a detailed reporting and analytics on a daily basis.
- Running a weekly live meeting with 3PL managers to assess their performance and recoach them if needed.
- To Run a weekly meeting with store managers to insure dynamic and smooth operations and co-operation between both functions.
Qualifications
WHAT DID WE ORDER?
- Bachelor's degree in logistics or any other related field.
- 3-4 Years of full time experience in logistics.
- Experience with drivers.
- Flexibility.
- Experience managing large groups of people.
- Ability to work under pressure.
- Leadership skills.
- Fluent in both languages Arabic and English.
- Communication skills (Written and Verbal).
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Team Lead Rider On Ground Ops - Delta position at deliveryhero?
The salary for this Team Lead Rider On Ground Ops - Delta role at deliveryhero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Team Lead Rider On Ground Ops - Delta position at deliveryhero located?
This Team Lead Rider On Ground Ops - Delta role at deliveryhero is based in Maadi, Maadi, , Egypt, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Team Lead Rider On Ground Ops - Delta role at deliveryhero full-time or part-time?
This is listed as a Contract position. It is posted as a Team Lead Rider On Ground Ops - Delta role at deliveryhero.
How do I apply for the Team Lead Rider On Ground Ops - Delta position at deliveryhero?
Click the "Apply Now" button on this page. You will be redirected to deliveryhero's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Team Lead Rider On Ground Ops - Delta job at deliveryhero posted?
This Team Lead Rider On Ground Ops - Delta position at deliveryhero was posted on May 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Team Lead Rider On Ground Ops - Delta
deliveryhero
You'll be redirected to deliveryhero's official application page on SmartRecruiters.