About this role
Title: Team Lead
Department: Operations
Reports to: Program Manager
Job Summary: The purpose of the Team Lead is to be a subject matter expert (SME) on all call center processes and policies. Primary duties are to support inbound and escalated calls referred by Customer Service Professionals as wel
Frequently Asked Questions
Is the salary disclosed for the Team Leader position at Support Services Group?
The salary for this Team Leader role at Support Services Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Team Leader position at Support Services Group located?
This Team Leader role at Support Services Group is based in Kingston, JM. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Team Leader role at Support Services Group full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Team Leader role in the Staff department at Support Services Group.
Which team or department does the Team Leader at Support Services Group belong to?
This Team Leader position is part of the Staff department at Support Services Group. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Team Leader position at Support Services Group?
Click the "Apply Now" button on this page. You will be redirected to Support Services Group's official application portal hosted on breezy where you can submit your application directly.
When was the Team Leader job at Support Services Group posted?
This Team Leader position at Support Services Group was posted on Aug 27, 2026. Apply as soon as possible โ early applications are often reviewed first.