Technical Engineer 1 (Customer Support)
modeln· Maint. & Support LS
About this role
As a member of the Model N Support team, the Technical Engineer 1 is responsible for managing assigned support tickets while continuously building technical, business, and product expertise.
This role involves owning the ticket lifecycle, setting and meeting customer expectations, and providing clear, timely updates. The engineer actively participates in customer interactions, communicates progress effectively, and handles sensitive situations with guidance from senior team members.
Frequently Asked Questions
Is the salary disclosed for the Technical Engineer 1 (Customer Support) position at modeln?
The salary for this Technical Engineer 1 (Customer Support) role at modeln is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Engineer 1 (Customer Support) position at modeln located?
This Technical Engineer 1 (Customer Support) role at modeln is based in Hyderabad India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Technical Engineer 1 (Customer Support) at modeln belong to?
This Technical Engineer 1 (Customer Support) position is part of the Maint. & Support LS department at modeln. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Engineer 1 (Customer Support) position at modeln?
Click the "Apply Now" button on this page. You will be redirected to modeln's official application portal hosted on lever where you can submit your application directly.
When was the Technical Engineer 1 (Customer Support) job at modeln posted?
This Technical Engineer 1 (Customer Support) position at modeln was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.