Technical Service Manager
accorhotel
Technical Service Manager
macquarietechnologygroup· Service Delivery
About this role
About Us
There’s something special about working for a company like Macquarie Telecom. We’re not the biggest in the industry, where you’re just a number. We’re not tiny enough that you’ve never heard of us. We’re in that sweet spot where we’re strong enough to punch above our weight. And we definitely do! Because of this, you have the opportunity to make a difference.
The Opportunity
We're looking for an experienced Technical Service Manager (TSM) to become the trusted technical advisor for a portfolio of corporate customers.
This is a highly visible post-sales role that combines technical consulting, customer engagement and technical project leadership. You'll own the technical relationship with your customers, ensuring their environments remain reliable, secure and optimised while identifying opportunities to improve their technology and overall experience.
Working closely with Sales, Engineering, Service Delivery and Operations, you'll oversee technical implementations of new customers, lead strategic technical service reviews, manage escalations and advise on technical faults, work on and design organic sales requests and provide strategic guidance that helps customers maximise the value of their investment with Macquarie Telecom.
If you enjoy solving complex technical challenges, building long-term customer partnerships and influencing positive business outcomes, this is the role for you.
Frequently Asked Questions
Is the salary disclosed for the Technical Service Manager position at macquarietechnologygroup?
The salary for this Technical Service Manager role at macquarietechnologygroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Service Manager position at macquarietechnologygroup located?
This Technical Service Manager role at macquarietechnologygroup is based in Melbourne, VIC 3000. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Service Manager role at macquarietechnologygroup full-time or part-time?
This is listed as a Permanent Full time position. It is posted as a Technical Service Manager role in the Service Delivery department at macquarietechnologygroup.
Which team or department does the Technical Service Manager at macquarietechnologygroup belong to?
This Technical Service Manager position is part of the Service Delivery department at macquarietechnologygroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Service Manager position at macquarietechnologygroup?
Click the "Apply Now" button on this page. You will be redirected to macquarietechnologygroup's official application portal hosted on lever where you can submit your application directly.
When was the Technical Service Manager job at macquarietechnologygroup posted?
This Technical Service Manager position at macquarietechnologygroup was posted on Jul 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Service Manager
macquarietechnologygroup
You'll be redirected to macquarietechnologygroup's official application page on Lever.