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ourtribe
Full Time
Technical Solutions Team Lead
ourtribe· Technical Services & Solutions
About this role
Lead from the front. Solve real customer problems.
Tribe Technologies is on the lookout for an experienced Technical Solutions Team Lead to join our Christchurch CBD‑based team. This is a hands‑on leadership role where you’ll combine your technical expertise with your passion for people and customer success.
You’ll be the go‑to expert for solving complex, escalated technical challenges, working closely with our amazing customers, and leading a small (but mighty!) team of technical specialists.
What you’ll be doing
- Take ownership of escalated technical issues and drive practical, high‑quality solutions
- Act as a technical escalation point for both customers and internal teams
- Visit local customers on site to understand challenges and deliver outstanding service
- Lead, coach, and support a small team of technical specialists
- Share knowledge and set technical best practice across the team
- Work collaboratively with wider teams to continuously improve customer outcomes
What we’re looking for
- Strong hands‑on technical expertise (infrastructure, systems, or solution‑based environments)
- Proven experience solving complex technical problems in a customer‑focused setting
- People leadership experience – you don’t have to be a seasoned manager, but you enjoy leading and coaching others
- Excellent communication skills and the ability to explain technical concepts clearly
- A proactive, solutions‑focused mindset with a genuine passion for customer experience
Why join Tribe?
- Be part of a supportive, values‑driven organisation
- Lead meaningful work that directly impacts our customers
- Enjoy the variety of office‑based work, problem‑solving, and customer visits
- Work with a talented team who genuinely care about what they do
For more information on what we do and working at Tribe, visit our website at www.tribe.co.nz and follow us on LinkedIn.Â
Frequently Asked Questions
Is the salary disclosed for the Technical Solutions Team Lead position at ourtribe?
The salary for this Technical Solutions Team Lead role at ourtribe is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Solutions Team Lead position at ourtribe located?
This Technical Solutions Team Lead role at ourtribe is based in Christchurch, Canterbury, New Zealand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Solutions Team Lead role at ourtribe full-time or part-time?
This is listed as a Full Time position. It is posted as a Technical Solutions Team Lead role in the Technical Services & Solutions department at ourtribe.
Which team or department does the Technical Solutions Team Lead at ourtribe belong to?
This Technical Solutions Team Lead position is part of the Technical Services & Solutions department at ourtribe. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Solutions Team Lead position at ourtribe?
Click the "Apply Now" button on this page. You will be redirected to ourtribe's official application portal hosted on bamboohr where you can submit your application directly.
When was the Technical Solutions Team Lead job at ourtribe posted?
This Technical Solutions Team Lead position at ourtribe was posted on Mar 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Solutions Team Lead
ourtribe
You'll be redirected to ourtribe's official application page on bamboohr.