Technical Support

Talentgrator· Game Provider
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📍 Prague, Prague, CzechiaFull time

About this role

Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.

  • Good communication skills and a customer-oriented mindset.
  • Basic technical troubleshooting and problem-solving skills.
  • Attention to detail and ability to work with internal systems and documentation.
  • Upper-Intermediate (B2) English, Russian.

 Responsibilities: 

Integration support:

  • Handling client requests and performing initial technical troubleshooting.
  • Monitoring system health and escalating incidents to the appropriate technical teams.
  • Investigating player activity and unusual events based on client requests.

Internal consulting:

  • Providing technical guidance and operational support to internal teams.
  • Managing user access and administering client and internal accounts.
  • Configuring and maintaining technical settings for client integrations.

Process-related tasks:

  • Recording and maintaining accurate information on client requests in internal systems.
  • Performing operational tasks to ensure stable and reliable service delivery.

Frequently Asked Questions

Is the salary disclosed for the Technical Support position at Talentgrator?
The salary for this Technical Support role at Talentgrator is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Support position at Talentgrator located?
This Technical Support role at Talentgrator is based in Prague, Prague, Czechia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Support role at Talentgrator full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Support role in the Game Provider department at Talentgrator.
Which team or department does the Technical Support at Talentgrator belong to?
This Technical Support position is part of the Game Provider department at Talentgrator. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Support position at Talentgrator?
Click the "Apply Now" button on this page. You will be redirected to Talentgrator's official application portal hosted on workable where you can submit your application directly.
When was the Technical Support job at Talentgrator posted?
This Technical Support position at Talentgrator was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Support
Talentgrator
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