Technical Support Engineer

betsson· Product Development
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📍 Malaga

About this role

Technical Support Engineer (Level 3) – iGaming

 

Are you an experienced Technical Support Engineer looking for your next career opportunity? Our Gaming department within Product Development is now hiring! 

The Gaming Area at Betsson Group focuses on online casino Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.   

 

What will you be doing? 

The role of Technical Support / Configuration Engineer means that you will join and influence a project which is being created using the latest technologies (C#, .NET Core, .NET Framework, JS Frameworks, Rabbit, Kafka, Docker, AWS, k8s, MS SQL Server, Redis, Couchbase, Coralogix, Grafana). We are a very Agile team that uses Scrum and common sense to assist in development.  

  • Learn our Gaming System and underlying business model/processes 
  • Provide high quality 3rd line Technical Support for iGaming System to our Customer Support Team, or to our Central Gaming or to our Partners and Engineers in multiple locations (Developers, DevOps, QAs etc.) 
  • Participate in regular configurations of iGaming System. 
  • Communicate with providers/business clarifying operational requirements/conditions. 
  • Collaborate across engineering, operations, and product teams to drive business OKRs and deliver operational excellence. 

What are we looking for? 

  • Expertise in technical support, particular across 2nd/3rd  line support to fix complex and challenging issues with our product mainly in (C# .NET) 
  • Knowledge across backend engineering, particularly with C# .NET, microservices, APIs, certificates and cloud based development 
  • Frontend engineering skills, especially with HTML, CSS, JavaScript, TypeScript and micro-frontend architecture   
  • Experience of working with QA Engineers and understanding of manual and automation testing 
  • Experience working in Agile/Scrum environments. 
  • Hands-on experience with CI/CD pipelines and Change Management processes. 
  • Proven ability to prioritise competing requests using frameworks like MoSCoW or the Impact/Urgency Matrix. 
  • Self-starter mindset with a strong commitment to teamwork and shared success. 

 

The WOW 

Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy. 

You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing 

To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level!   

 

What we offer: 

  • 25 working days of paid vacation.  
  • Private health and life insurance.  
  • Flexible compensation package  for transport, meals, and more!  
  • Hybrid work policy for the best of office and home.  
  • Up to 10 days per year working remotely from abroad.  
  • €300 yearly wellness allowance. 
  • Office perks to make your day easier. 
  • Referral program with a bonus for successful hires.  
  • Intensive summer schedule in August for extra flexibility and work-life balance.  

In addition to all of this, you will be part of the multi-cultural Betsson community enjoying team-building events, our Friday bars, our social clubs, parties and other events. There is always something fun to look forward to! 

 

CHALLENGE ACCEPTED? 

If you are interested to learn more, please apply with your CV in English. 

Check out the Betsson Group Blog to find out what our employees are talking about 

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy 

Frequently Asked Questions

Is the salary disclosed for the Technical Support Engineer position at betsson?
The salary for this Technical Support Engineer role at betsson is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Support Engineer position at betsson located?
This Technical Support Engineer role at betsson is based in Malaga. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Technical Support Engineer at betsson belong to?
This Technical Support Engineer position is part of the Product Development department at betsson. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Support Engineer position at betsson?
Click the "Apply Now" button on this page. You will be redirected to betsson's official application portal hosted on greenhouse where you can submit your application directly.
When was the Technical Support Engineer job at betsson posted?
This Technical Support Engineer position at betsson was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Support Engineer
betsson
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