Customer Support Analyst (US Voice Process)
EVERSANA1
Full time
Technical Support or Customer Support Manager
About this role
o 5+ years of managing a Customer Support team (10+ agents) within a technology environment.
o 5+ years of experience in Technical or Application Support.
o Strong troubleshooting skills with the ability to manage complex technical issues and cross-team escalations.
o Experience monitoring and improving support performance, including SLA and customer satisfaction metrics.
o Passion for team development, mentoring, and building a positive support culture.
o Strong communication and collaboration skills across technical and business teams.
o Fluent in English (written and spoken) and willing to work outside standard hours when require
Frequently Asked Questions
Is the salary disclosed for the Technical Support or Customer Support Manager position at Two95 International Inc?
The salary for this Technical Support or Customer Support Manager role at Two95 International Inc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Support or Customer Support Manager position at Two95 International Inc located?
This Technical Support or Customer Support Manager role at Two95 International Inc is based in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Support or Customer Support Manager role at Two95 International Inc full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Support or Customer Support Manager role at Two95 International Inc.
How do I apply for the Technical Support or Customer Support Manager position at Two95 International Inc?
Click the "Apply Now" button on this page. You will be redirected to Two95 International Inc's official application portal hosted on workable where you can submit your application directly.
When was the Technical Support or Customer Support Manager job at Two95 International Inc posted?
This Technical Support or Customer Support Manager position at Two95 International Inc was posted on Mar 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Support or Customer Support Manager
Two95 International Inc
You'll be redirected to Two95 International Inc's official application page on workable.