Technical Writer

Description

The Amivero Team  Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved.     Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people.     As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems. 

Special Requirements 

• US Citizenship Required to obtain Public Trust  
• Active CBP Public Trust or Top Secret/Secret Clearance preferred 
• BA Degree and 5+ Years of experience  

The Gist… 

The Technical Writer supports the organization's IT Policy and Compliance program by researching, drafting, editing, and maintaining policy, process, and governance documentation across IT Lifecycle Management, Policy Analysis and Compliance, IT Process and System Optimization, and Executive Order and Mandate Management. This role translates complex regulatory, technical, and procedural requirements into clear, actionable, and standardized documentation that supports organizational decision-making, regulatory alignment, and stakeholder collaboration.

The Technical Writer works closely with research analysts, policy analysts, IT leadership, compliance staff, and cross-functional stakeholders to produce documentation that is accurate, consistent, and accessible to both technical and non-technical audiences.

What Your Day Might Include…

• Research and synthesize information from regulatory documents, technical reports, subject matter expert interviews, and existing organizational documentation.  

• Write, edit, and format policy documents, procedures, briefings, executive summaries, and process guides to a consistent organizational standard.  

• Develop and maintain document templates, style guides, and taxonomies to support standardization across the policy library.  

• Manage the documentation lifecycle drafting, stakeholder review, revision tracking, approval routing, and final publication.  

• Collaborate with IT policy analysts, compliance staff, legal reviewers, and IT leadership to ensure accuracy and consistency of content.  

• Maintain a centralized repository of current, superseded, and in-progress policy and process documents. 

• Ensure all documentation meets organizational plain-language and accessibility standards. 

Qualifications

• Bachelor’s degree in Communications, Technical Writing, Information Technology, Public Policy, or related field.
• 5+ years of experience as a technical writer, preferably supporting IT policy, compliance, or governance documentation.
• Experience mentoring junior technical writers.
• Strong research, analytical, and writing skills, with the ability to translate complex technical and regulatory material into clear, concise documentation.
• Expert with Microsoft Office (Word, Excel, PowerPoint) and document collaboration/version control tools (e.g., SharePoint, Confluence, or similar).
• Attention to detail, particularly in maintaining accuracy across compliance-related documentation.
• Strong organizational skills with the ability to manage multiple concurrent documentation projects and deadlines.
• Position may be remote or hybrid depending on client requirements.

EOE/M/F/VET/DISABLED

All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Amivero complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.