Third Party Claims Assistant

Company Description

DCSAM is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCSAM family!

To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about! 

Job Description

Claims Specialist will support asset management projects by providing accurate billing, collection and payment processing for claims related to highway and bridge asset repairs and/or incident management. 

Duties include – but not limited to:

• Contacting insurance companies to obtain claim information relative to incidents and/or open claims in instances where vehicle owners have not notified insurance companies.
• Coordinate with project offices to obtain accurate information, records and photos needed to create invoices. 
• Creation and submission of accurate invoices to insurance carriers and vehicle owners.
• Contacting insurance companies for payment status and mailing follow-up letters to vehicle owners for claims that remain unpaid at 30, 60 & 90 days.
• Accurately updating claim records for any contact or actions taken on claim invoice.
• Create and run reports as necessary for claim tracking and follow-up
• Support to project offices as necessary – including police report investigation and contacting insurance companies.
• Ability to prioritize workload and assist coworkers as necessary for heavy workload and/or vacation coverage.
• Provides general office support as needed for mail, payment processing and assistance to Manager.
• Other duties as assigned.

Qualifications

EDUCATION:

• High School Diploma is required.

EXPERIENCE:

• Prior experience in insurance claims preferred – 2 years or more relative experience 
• Excellent computer skills – Proficient in Microsoft Office Word & Excel 
• Customer service focused 
• Detail oriented 
• Self-starter – ability to work independently. 
• Ability to interact productively and positively in a team environment. 
• Ability to communicate effectively and professionally in both verbal and written form. 

PHYSICAL REQUIREMENTS:

• Ability to talk, hear and speak to coworkers, insurance carriers and vehicle owners over the phone. 
• Able to use hands and fingers to use keyboard, operative office equipment, phones, and mobile devices. 
• Able to see and read on computer screens and paper, close vision. 
• Ability to lift and carry items up to 10 pounds. 
• Ability to sit at a desk comfortably while working on a computer for extended periods of time. 

Additional Information

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) 
• Generous Paid Time Off
• Career Development
• Salary: $45,000 

Come be a part of the DeAngelo family, today! 

DCSAM is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCSAM is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCSAM offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCSAM complies with all federal and state regulatory guidelines including the FCRA.