Trade Operations Quality Analyst

Job Description:

We are seeking a trading professional with strong analytical skills and technical aptitude to join our Trade Operations team as a Trade Operations Quality Analyst. This role is best suited to someone with hands-on experience in trade production who is comfortable working with data, systems, controls, and reporting tools. 

The Trade Operations Quality Analyst will use practical knowledge of trading workflows to monitor operational quality, review exceptions, validate expected outcomes, and help improve reporting and controls. The position partners with technical teams when system or reporting changes are needed, but it is not a software engineering or product development role. 

This is an opportunity for a detail-oriented operations professional who enjoys investigating issues, improving processes, and using data to support reliable trade execution and client outcomes.

We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Charlotte, NC office.

Responsibilities:

• Monitor daily and recurring trading workflows, reports, and quality controls to assess process health, data accuracy, workflow exceptions, and operational risk. 
• Review operational data to identify exceptions, trends, recurring issues, and areas requiring follow-up. 
• Maintain dashboards, scorecards, and recurring reporting that provide visibility into order generation, workflow adherence, SLA performance, exception trends, rebalancing activity, and control effectiveness. 
• Apply trading knowledge to confirm that reports, alerts, and controls reflect expected business outcomes and documented operating procedures. 
• Investigate anomalies and quality issues, document findings, assess impact, and coordinate with the appropriate teams to support resolution. 
• Support business testing and validation of reporting, workflow, configuration, or system changes by executing test scenarios, reviewing outputs, and documenting results. 
• Monitor the effectiveness of controls and workflows over time and escalate process risks, data issues, SLA concerns, or workflow breakdowns. 
• Prepare clear summaries, visuals, and presentations for trading, operations, technical partners, and leadership. 
• Maintain monitoring procedures, metric definitions, control documentation, and standard operating procedures. 
• Identify practical opportunities to reduce manual effort, strengthen controls, and improve consistency and efficiency across trading workflows. 
• Work cross-functionally with trading, operations, technology, and other partners to support continuous improvement and shared operational outcomes. 

Knowledge, Skills, Abilities:

• Practical understanding of trading workflows, including order generation, rebalancing, allocations, model or portfolio data, restrictions, exceptions, and operational controls. 

• Strong attention to detail and the ability to investigate breaks, reconcile information, and identify patterns or recurring issues. 

• Working proficiency in Excel, including pivot tables, lookups, formulas, filters, and data validation. 

• Technical aptitude and curiosity, with comfort learning new systems, working with structured data, and partnering with technical teams. 

• Experience using recurring reports, dashboards, or operational metrics to monitor performance and support decision-making. 

• Experience participating in user acceptance testing, business validation, quality review, or implementation support for workflow or system changes. 

• Clear written and verbal communication skills, including the ability to explain issues, findings, and recommended next steps. 

• Ability to manage competing priorities, work independently, and exercise sound judgment in a fast-paced environment. 

Education & Experience:

• Bachelor's degree or an equivalent combination of education and relevant experience. 

• 3+ years of hands-on experience in trade operations or a closely related role. 

Compensation: The Base Salary range for this position is between $90,000-$100,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits. 

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position. 

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Who We Are & What We Offer:

We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they’re heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. 

Our Mission 

Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients’ lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.

Our Values 

Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day.  

We believe in: 

• Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities. 

• Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships. 

• Unyielding Integrity, doing what’s right, always. Even when it’s hard. 

• Collective Respect, in being authentic, inclusive and valuing all voices while winning together. 

• Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions.  

These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family. 

Our Culture & Benefits 

Our culture brings our mission and values to life. Here, we do what’s right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family—because thriving at work starts with thriving in life. 

• Flex Time or Paid Time Off and Sick Time Off 

• 401K – 6% Employer Match 

• Medical, Dental, Vision – HDHP or PPO 

• HSA – Employer contribution (HDHP only) 

• Volunteer Time Off 

• Career Development / Recognition 

• Fitness Reimbursement 

• Hybrid Work Schedule 

   

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.