Training and Credentialing Officer-Full-Time- Days
About this role
Facility
Hoke HospitalLocation
Raeford, North CarolinaDepartment
Emergency Medical ServicesJob Family
ProfessionalWork Shift
Days (United States of America)Summary
Perform performance improvement activities, coordinate and/or instruct classes for the ALS Program. This includes Cumberland County EMS and Life Link Critical Care Transport of Cape Fear Valley Health System, Cumberland County Emergency Dispatch EMD Program and any other agencies/departments functioning in the Cumberland County EMS System.Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Performs Quality Assurance reviews of pre-hospital and inter-facility transport of medical records
Serves as Software Administrator for the purpose of maintaining EMS electronic charting system
Implements changes as necessary to charting systems to comply with local, state and national reporting standards for electronic EMS documentation
Document performance improvement activities in a timely and accurate manner
Demonstrate excellent guest relations when dealing with EMS professionals, patients’ family members, medical center visitors, staff and physicians.
Participates in the development of recruitment and retention programs
Demonstrate ability to recognize risk management issues and report issues in a timely manner
Maintains database of information pertaining to Performance Improvement and Quality Assurance
Assist with the presentation of educational programs within EMS
Provide direct patient care as needed based on system/operational demand
Other duties as assigned
Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training:
Associates degree in Emergency Medical Science or equivalency required
Current certification by the State of North Carolina as a Level I Paramedic Instructor required
Current NC Paramedic certification required
Current certification (instructor preferred) in International Trauma Life Support (ITLS) as sponsored by the Academy of Emergency Physicians or equivalent required
Current certification (instructor preferred) in Basic Cardiac Life Support (BCLS) pre-hospital provider or equivalent, Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) as sponsored by the American Heart Association required
Current certification by the North Carolina Fire and Rescue Commission as an Emergency Vehicle Driver (EVD) or equivalent required
Certificate of completion of the North Carolina Fire and Rescue Commission’s Hazardous Materials Awareness course or equivalent required
Certificates of completion of National Incident Management System (NIMS) courses 100, 200 and 700 required
Valid North Carolina Driver’s License or equivalent with five (5) years licensed driving experience in North Carolina required
Preferred instructor certification for ITLS, BCLS, ACLS, and PALS
All certifications and license must be maintained continuously while employed
Work Experience:
5 years experience as a paramedic required
Experience in working with paramedic level training programs is preferred
Experience in the development and implementation of Performance Improvement programs is preferred
Knowledge, Skills, and Abilities Required:
Proficiency in reading, writing, and speaking the English language
Knowledge of emergency medical procedures, rescue techniques, hazardous materials incidents, equipment and supplies employed in pre-hospital care, and of communications equipment used
Knowledge of locations in Cumberland County and the cities and locations contained therein, especially major streets, landmarks, rest homes, convalescence care centers and nursing homes
Ability to work calmly under extremely stressful conditions and follow established rules, procedures and protocols
Ability to deal with patients, their families and others in a courteous, compassionate, professional manner under the most adverse circumstances and an ability to maintain an effective working relationship with co-workers and other emergency and health care personnel
Knowledgeable of the age specific physiological, psychosocial, developmental, and spiritual needs of the patients typically served
Physical Requirements:
Hearing, speaking and visual acuity are required for effective supervision
Ability to move around numerous physical locations and within confined areas and assume awkward positions in emergency situations
Ability to drive all types of ambulance vehicles and a thorough knowledge of safe driving procedures used in the response of emergency vehicles
Ability to lift and move a minimum of one hundred pounds (100 lbs) on a regular basis with the added strength to lift upwards of 150 lbs, including moving a patient from a bed to the floor, chair to the floor, or from a stretcher to a bed when situation requires
Position may involve exposure to skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
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