Customer Service Agent, Cargo Signal
expeditors
Transcon Finance Agent
expeditors· Transcon Services
About this role
Company Description
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Scope of Position: To Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department
Major Duties and Responsibilities:
Operations:
- Ensure smooth and timely Invoicing and payable process flow.
- Ensure accurate and timely data entry into our operational system
- Ensure accurate and timely billing to our clients.
- Ensure clients receive invoices within 24hrs of invoicing.
- Ensure the following reports and accounting issues are handled timely and effectively:
- APD
- Credits
- Debits
- Contribute to maintain good relationships with suppliers through quick resolution of any payable issues.
- Build Relationships with vendors and internal Expeditors employees to insure timely payment and vendor satisfaction
- Maintain compliance with Expeditors internal procedures and external requirements in accordance with government regulations.
- Understand department process flow, and looking for best practices to improve accounting efficiency and productivity
- Meet billing and accounting KPI standards in accordance with the Company’s procedures
- Network communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications
Qualifications, Experience and Education Requirements
- Knowledge of the Chicagoland area.
- Six months to one year related experience in Domestic operations.
- Operations/Industry Knowledge preferred
- Excellent oral and written communication skills
- A proven history of providing exceptional customer service at all levels
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Excellent organizational skills, time management skills in addition to a professional attitude
- Great attitude and background based on compliments from customers and coworkers
- Strong MS Office skills including Excel, PowerPoint, and OneNote
Additional Information
Additional Information
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- 26 work from home days per year
- The position pays $20.00-$28.00 per hour based on education and experience
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
What is the salary for the Transcon Finance Agent role at expeditors?
The listed salary for this Transcon Finance Agent position at expeditors is USD 20–28. This is an Full time role.
Where is the Transcon Finance Agent position at expeditors located?
This Transcon Finance Agent role at expeditors is based in Bensenville, Bensenville, IL, United States, IL, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Transcon Finance Agent role at expeditors full-time or part-time?
This is listed as a Full time position. It is posted as a Transcon Finance Agent role in the Transcon Services department at expeditors.
Which team or department does the Transcon Finance Agent at expeditors belong to?
This Transcon Finance Agent position is part of the Transcon Services department at expeditors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Transcon Finance Agent position at expeditors?
Click the "Apply Now" button on this page. You will be redirected to expeditors's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Transcon Finance Agent job at expeditors posted?
This Transcon Finance Agent position at expeditors was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Transcon Finance Agent
expeditors · 💰 USD 20–28
You'll be redirected to expeditors's official application page on SmartRecruiters.