Usability Researcher (webcam interview)

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

This position requires a senior-level usability specialist. Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods. Experience in the design and usability of financial services web products is preferred.
• As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation.

Responsibilities

• Develop research plans, conduct usability tests and cognitive walkthroughs, and report outcomes.
• Manage project with designers, UX Lead, IA, Content, and/or Prototyping directly, to improve the user experience.
• Craft documentation to help communicate the experience to the project team, UX team, and prototyping team.

Qualifications

Experience & Skills Requirements
• 7+ years of experience in a senior usability engineer or analyst role. 
• Evaluate project requirements to generate research and user-testing plans and estimates.
• Vast experience with usability improvements and design efforts.
• Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings. 
• Create and lead the passion for being the voice of the user and experience building user centric solutions. 
• Strong verbal and visual communication, written communication, interpersonal and presentation skills. 
• Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities 
• Experience leading usability improvements and design efforts.
• Experience guiding and mentoring senior software engineers and test engineers.
• Proven ability to document requirements, designs, and project status.

Additional Information

Thanks and Regards,

Karan Sharma

510-254-3300 ext. 150