RemoteGBP 83K–97K
View & Apply →User Retention Specialist
airalo· User Experience
About this role
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain or the UK.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
We are seeking a highly skilled and experienced User Retention Specialist to join our team. As a User Retention Specialist, you will play a crucial role in developing and implementing strategies to enhance customer engagement, reduce churn, and maximize user retention. This is a position that requires in-depth knowledge and hands-on experience in user retention, specifically within performance-focused businesses
Frequently Asked Questions
What is the salary for the User Retention Specialist role at airalo?
The listed salary for this User Retention Specialist position at airalo is GBP 59K–85K. This is an Remote role.
Where is the User Retention Specialist position at airalo located?
This User Retention Specialist role at airalo is based in Spain. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the User Retention Specialist role at airalo full-time or part-time?
This is listed as a Remote position. It is posted as a User Retention Specialist role in the User Experience department at airalo.
Which team or department does the User Retention Specialist at airalo belong to?
This User Retention Specialist position is part of the User Experience department at airalo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the User Retention Specialist position at airalo?
Click the "Apply Now" button on this page. You will be redirected to airalo's official application portal hosted on lever where you can submit your application directly.
When was the User Retention Specialist job at airalo posted?
This User Retention Specialist position at airalo was posted on Jun 22, 2026. Apply as soon as possible — early applications are often reviewed first.
User Retention Specialist
airalo · 💰 GBP 59K–85K
You'll be redirected to airalo's official application page on Lever.