UX Researcher

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. We are seeking a versatile and pragmatic UX Researcher to support the development of digital health products by translating user behavior, research findings, and product analytics into actionable insights. This role focuses on hands-on research execution, cross-functional collaboration, and delivering clear, structured recommendations that directly inform product decisions. As part of Alcon’s Digital function, you will contribute to building intuitive, data-informed, and user-centered digital experiences across our product ecosystem. This role is ideal for a UX Researcher who thrives in a fast-paced, evolving environment and enjoys turning complex data into practical product insights at our Fort Worth, TX or Warsaw, Poland site. In this role a typical day will include:

• Plan and execute end-to-end UX research across the product lifecycle, from discovery to validation.

• Apply a mix of qualitative and quantitative methods (e.g., interviews, usability testing, surveys, analytics review).

• Analyze user behavior and product performance data to identify trends, patterns, and opportunities.

• Translate research findings and analytics into clear, actionable recommendations for Product, Design, and Engineering teams.

• Synthesize complex information into simple, structured, and easy-to-consume outputs for stakeholders.

• Collaborate cross-functionally to inform product decisions and prioritization.

• Contribute to improving research workflows, templates, and best practices within a growing UX practice.

• Support iterative product development through continuous feedback and validation.

• Explore and apply AI tools or emerging technologies to improve research efficiency and insight generation.

WHAT YOU'LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs;Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)

• The ability to fluently read, write, understand, and communicate in English

• 5 Years of Relevant Experience

• 5 years of experience in UX Research, Product Research, or a related field.

• Strong generalist skill set across qualitative and quantitative research methods.

• Ability to translate data into practical, tactical product recommendations.

• Strong communication and storytelling skills with a focus on clarity and structure.

• Experience working in cross-functional product teams.

• Ability to operate effectively in fast-paced and ambiguous environments.

Preferred qualifications:

• Experience in healthcare, medical devices, or ophthalmology.

• Experience working with UX research and product tools such as Dovetail (insight management), Maze (testing), Airtable (tracking/workflows) or similar platforms.

• Experience leveraging AI tools to support research synthesis or analysis.

•  Experience working with product analytics or behavioral data (e.g., usage metrics, funnels, engagement data).

HOW YOU CAN THRIVE AT ALCON:

• Benefit from working in a highly collaborative environment.

• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!

• Research outputs are clear, structured, and easy for stakeholders to understand.

• Insights lead to tangible product improvements and decisions.

• Analytics and research are combined to provide practical, actionable guidance.

• Work simplifies complexity rather than adding to it.

• Strong collaboration with Product and Design teams.

• Travel Requirements: 10%

• Relocation assistance: Yes

• Sponsorship available: No

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.