Veterinary Receptionist - Sussex, WI

Who we are

Pet Partners Animal Clinic is Hiring a Veterinary Receptionist!

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Monday through Friday. Weekends OFF.

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program 

Pet Partners Animal Clinic is looking to add a customer service representative to our team of compassionate professionals.This position plays an integral role in attentive patient care and customer service. The right candidate will have a passion for helping people and the pets they love. We look forward to welcoming you to our practice and helping you grow your career. We are looking for someone who would like to be part of a team and has experience with animals and/or reception. At Pet Partners, we know a happy, healthy staff is essential to comprehensive patient care. We enjoy a positive clinic culture and a schedule that facilitates a proper work-life balance. 

Why Our Veterinary Receptionists Love it Here

• Consistent scheduling to foster a proper work-life balance
• Coworkers dedicated to your success
• A supportive environment that encourages you to be yourself

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients

What Our Veterinary Receptionists Bring

• Time management and the ability to multitask in a dynamic environment
• Excellent verbal and written communication skills
• Attention to detail and organizational skills
• Compassion and empathy 

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

We look forward to hearing from you. Apply today!

Diversity, equity, inclusion, and belonging are core values at Pet Partners Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.