English to Japanese Translation Provider (Remote Company only)
Keywords Studios
Videogames Customer Service Representative (Only WRITTEN SUPPORT)
Keywords Studios· Player Support
About this role
Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.
POSITION SUMMARY:
Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
- Strong written and verbal communication skills in English and Spanish.
- Ability to multi-task.
- Ability to easily adapt in a constant evolution environment
- Excellent customer service skills
- Ability to actively listen to instructions and execute tasks communicated.
- Full-time availability
- High School Diploma preferred but not required.
- Living in Mexico City or Estado de Mexico.
- Salary: $10,500 gross (before taxes)
- Law Benefits.
- 2 days off.
- Career path.
After 3 months:
Medical expenses insurance.
Saving funds.
Grocery tickets ($1,200)
Here you can watch some videos from our official FB account regarding this position:
https://www.facebook.com/watch/?v=612148667236746&...
https://www.facebook.com/watch/?v=570454408169826&...
https://www.facebook.com/watch/?v=1108036716785896...
PRIVACY POLICY:
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: Americas
Area of Work: Player Engagement
Service: Engage
Employment Type: Full Time, Permanent
Working Pattern: Remote
Frequently Asked Questions
Is the salary disclosed for the Videogames Customer Service Representative (Only WRITTEN SUPPORT) position at Keywords Studios?
The salary for this Videogames Customer Service Representative (Only WRITTEN SUPPORT) role at Keywords Studios is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Videogames Customer Service Representative (Only WRITTEN SUPPORT) job at Keywords Studios remote?
Yes, this Videogames Customer Service Representative (Only WRITTEN SUPPORT) position at Keywords Studios is remote, with team members based in Mexico City, Mexico, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Which team or department does the Videogames Customer Service Representative (Only WRITTEN SUPPORT) at Keywords Studios belong to?
This Videogames Customer Service Representative (Only WRITTEN SUPPORT) position is part of the Player Support department at Keywords Studios. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Videogames Customer Service Representative (Only WRITTEN SUPPORT) position at Keywords Studios?
Click the "Apply Now" button on this page. You will be redirected to Keywords Studios's official application portal hosted on workable where you can submit your application directly.
When was the Videogames Customer Service Representative (Only WRITTEN SUPPORT) job at Keywords Studios posted?
This Videogames Customer Service Representative (Only WRITTEN SUPPORT) position at Keywords Studios was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Videogames Customer Service Representative (Only WRITTEN SUPPORT)
Keywords Studios
You'll be redirected to Keywords Studios's official application page on workable.