Junior Sous Chef
minorinternational
Full time
Villa Host Manager
minorinternational· Front Office
About this role
Company Description
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
Summary of the duties and responsibilities:
- Lead the villa host team in delivering outstanding, personalized service to all guests throughout their stay
- Conduct regular check-ins with guests to gather feedback and address any issues promptly, ensuring a seamless guest experience.
- Tailor services and amenities to meet specific guest preferences, coordinating with other departments as needed.
- Handle any guest complaints or concerns with professionalism and empathy, providing quick resolutions.
- Recruit, train, and supervise a team of villa hosts, ensuring high standards of service are consistently met.
- Develop training programs for villa hosts, focusing on service excellence, cultural sensitivity, and attention to detail.
- Conduct regular performance reviews and offer constructive feedback to improve staff performance and morale.
- Oversee villa readiness before guest arrivals, coordinating with housekeeping and maintenance to ensure impeccable conditions
- Liaise with the resort's concierge, culinary, housekeeping, and maintenance teams to fulfill special guest requests and maintain operational excellence
- Maintain up-to-date knowledge of resort facilities, activities, and special events to provide relevant recommendations to guests.
- Identify and promote upselling opportunities for villa amenities, special services, and resort experiences
- Prepare and analyze reports on guest satisfaction, villa occupancy, and host team performance to share with management
- Implement initiatives to improve efficiency and enhance guest experience based on feedback and data
- A warm, engaging personality with a genuine passion for hospitality and guest satisfaction.
- Strong problem-solving abilities, with a proactive and flexible approach.
- Cultural sensitivity and the ability to work effectively with a diverse team and international clientele.
Qualifications
- At least bachelor’s degree
- At least 5 years’ experience in work with luxury resorts.
- Effective telephone communication skills, and proficiency in MS Office applications such as Word, PowerPoint, and Excel, Opera.
- Fluency in English (written and spoken).
- Must currently hold the role applying for.
- Must have a stable career history
- Trackable references to support the role applied for.
Additional Information
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Frequently Asked Questions
Is the salary disclosed for the Villa Host Manager position at minorinternational?
The salary for this Villa Host Manager role at minorinternational is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Villa Host Manager position at minorinternational located?
This Villa Host Manager role at minorinternational is based in Ko Yao Yai, Ko Yao Yai, Phang Nga, Thailand, Phang Nga, th. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Villa Host Manager role at minorinternational full-time or part-time?
This is listed as a Full time position. It is posted as a Villa Host Manager role in the Front Office department at minorinternational.
Which team or department does the Villa Host Manager at minorinternational belong to?
This Villa Host Manager position is part of the Front Office department at minorinternational. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Villa Host Manager position at minorinternational?
Click the "Apply Now" button on this page. You will be redirected to minorinternational's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Villa Host Manager job at minorinternational posted?
This Villa Host Manager position at minorinternational was posted on Feb 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Villa Host Manager
minorinternational
You'll be redirected to minorinternational's official application page on SmartRecruiters.