Sales Enablement Coordinator
oldcastlebuildingenvelope
Customer Service/Warehouse Staff (CRL)
oldcastlebuildingenvelope· Customer Service
About this role
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
Customer Service/Warehouse Staff
What You'll Get To Do
The Customer Service & Warehouse Staff supports customers in the Will Call department while performing key warehouse duties that ensure accurate and timely order fulfillment. This role requires strong communication, attention to detail, and the ability to work efficiently in a fast-paced environment.
Responsibilities
Customer Service
- Assist customers in person and over the phone with order inquiries and product information.
- Accurately process over-the-counter, phoned, faxed and e-mailed orders accurately and in a timely manner
- Receive and process payments of Will Call customers as well as over the phone (cash, debit, etc.)
- Build strong customer relationships through clear, professional communication.
Warehouse Operations
- Pull, inspect, and pack orders according to quality standards.
- Verify accuracy of orders, label boxes/pallets, and rebox items as necessary.
- Restock products safely and maintain clean work areas.
- Report stock discrepancies and participate in annual inventory.
Qualifications
- High school diploma or equivalent (preferred).
- 1 year of customer service or office support experience (preferred).
- Warehouse or order‑pulling experience is a plus.
- Strong written and verbal communication skills.
- Ability to multitask, stay organized, and work in a fast‑paced environment.
- Basic computer and simple math skills.
Physical Requirements
- Ability to stand, lift, and carry materials for extended periods.
- Must be able to lift up to 40 pounds.
Position Pay Range
$17.78—$22.59 USD
What OBE Offers You
- Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
- Work-life balance – PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
- Training – We will equip you with the knowledge and skills you need to succeed
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
Frequently Asked Questions
Is the salary disclosed for the Customer Service/Warehouse Staff (CRL) position at oldcastlebuildingenvelope?
The salary for this Customer Service/Warehouse Staff (CRL) role at oldcastlebuildingenvelope is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service/Warehouse Staff (CRL) position at oldcastlebuildingenvelope located?
This Customer Service/Warehouse Staff (CRL) role at oldcastlebuildingenvelope is based in Elgin, IL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Service/Warehouse Staff (CRL) at oldcastlebuildingenvelope belong to?
This Customer Service/Warehouse Staff (CRL) position is part of the Customer Service department at oldcastlebuildingenvelope. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service/Warehouse Staff (CRL) position at oldcastlebuildingenvelope?
Click the "Apply Now" button on this page. You will be redirected to oldcastlebuildingenvelope's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Service/Warehouse Staff (CRL) job at oldcastlebuildingenvelope posted?
This Customer Service/Warehouse Staff (CRL) position at oldcastlebuildingenvelope was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service/Warehouse Staff (CRL)
oldcastlebuildingenvelope
You'll be redirected to oldcastlebuildingenvelope's official application page on Greenhouse.