2026-2027 NFWS Student worker, Internship Ambassador (Career Services)

• Answer office phones, transfer calls, and take messages for professional staff as directed by supervisor.
• Greet and assist all office visitors; maintain an organized, confidential workspace.
• Assist students with navigating platforms such as Handshake, AIM, and other approved tools.
• Perform general clerical tasks including filing, organizing resources, and data entry.
• Complete required onboarding and ongoing training.
• Participate in weekly team meetings.
• Provide courteous and professional customer service in person and over the phone.
• Support other Student Affairs teams as assigned by supervisor.

Internship & Career Services-Specific Responsibilities

• Guide students through internship preparation steps, including resume reviews, mock interviews, Handshake profile optimization, and professional social media presence.
• Assist students in identifying and applying for internships in Handshake and other approved platforms.
• Promote professionalism, time management, multi-tasking, and networking skills to support students’ on-site internship success.
• Conduct cold calls to prospective interns and employers to support engagement, recruitment, and special event participation.
• Create and execute strategies, under the Director’s supervision, to help employers develop or enhance internship programs.
• Assist employers—under guidance—with creating or refining internship handbooks that align with best practices and legal requirements.
• Recruit new employer partners to increase internship opportunities for students.
• Assist with event logistics, including internship fairs, workshops, and employer spotlights.
• Approve job and employer requests in Handshake under supervision.
• Support Career Closet fittings for internship attire and manage inventory tracking.
• Co-create internship-focused promotional materials and social media content in Canva or other tools.
• Collaborate with Career Services professional staff on classroom visits, presentations, and special projects.

Qualifications

Required:

• Comfortable speaking with students and employer partners in person and by phone.
• Basic knowledge of Microsoft Office and Google Suite.
• Commitment to confidentiality, punctuality, and respectful engagement.
• Demonstrated professionalism and alignment with Saint Leo University Core Values.
• Ability to treat all students, staff, and guests with dignity and courtesy.

Preferred:

• Experience with Canva or social media content creation.
• Familiarity with Handshake, Microsoft Teams, Instagram, and LinkedIn.
• Interest in leadership, communication, career development, or human services fields.

ENVIRONMENT: 

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess.   The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position.  Employees may be directed to perform job-related tasks other than those specifically presented in this description.  Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.