Account Director, Mid Market

retailnext· Sales
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📍 USA

About this role

About the role

RetailNext is looking for an Account Director, Mid-Market to own a territory of high-growth retail accounts under 100 stores and drive new ARR through new logos, upsell, and cross-sell.

The right person operates like the GM of their patch: building pipeline, managing a high volume of fast-moving deals, and turning relationships into expansion revenue, all while keeping Salesforce clean and forecasts accurate.

This is a high-velocity seat for someone who thrives on volume and speed rather than long enterprise sales cycles, with a Territory Development Manager (TDM) partner to help scale prospecting across the territory.

Reports to: Chief Revenue Officer

Location: Remote, US-based. Regular travel to client locations required.

What You'll Do

Territory Ownership & Quota Delivery

  • Own your Mid-Market territory like a GM, driving results against an annual ARR quota
  • Build and maintain a pipeline sized to hit quota, and know which activities actually generate it
  • Prepare quarterly and annual account plans for key accounts
  • Build a territory plan that prioritizes mid-market customers and sub-segments

Pipeline Generation & Prospecting

  • Develop new prospects from partner referrals, inbound inquiries, and outbound prospecting
  • Qualify new opportunities, size them accurately, and call the probability of closing
  • Use your paired TDM strategically to scale prospecting across a broader territory

Account Growth & Relationship Building

  • Stay close to your account base and grow revenue by pitching new and existing services, backed by clear ROIs
  • Close upsell and cross-sell expansion deals across your book
  • Build relationships at every level of an account, including CEOs and founders of fast-growing brands
  • Expand RetailNext's footprint and scope within each account over time

Sales Operations & Collaboration

  • Keep Salesforce complete and accurate for every deal and activity
  • Negotiate pricing and implementation terms, and prepare proposals and change orders
  • Stay current on RetailNext's product roadmap and competitive landscape, and feed customer feedback back to product
  • Travel to client locations as needed

What We're Looking For

Required

  • Track record of winning net-new mid-market accounts and moving deals through the funnel with a strong win rate
  • Experience managing a high volume of accounts and opportunities at once without dropping the ball on service
  • Disciplined pipeline management and accurate forecasting in Salesforce
  • Confidence pitching and demoing the full RetailNext product suite to any level of customer
  • Comfort with a fast, high-velocity sales cycle and smaller average deal sizes than enterprise or named accounts
  • Willingness to travel to client locations as needed

Valued but Not Required

  • Familiarity with MEDDICC or similar deal qualification frameworks
  • Experience building relationships with CEOs or founders of rapidly growing brands
  • Background in retail technology, IoT, or SaaS sales

What We Offer

  • Run your own territory like a GM — full ownership of pipeline, strategy, and quota
  • Fast, high-velocity deal cycles — close in weeks, not quarters
  • Paired with a dedicated TDM to help you scale pipeline faster
  • Monthly Recharge Day
  • Holiday Exchange Program
  • Best Self Benefit Program
  • Medical Insurance
  • Work from Anywhere up to 90 days

Frequently Asked Questions

Is the salary disclosed for the Account Director, Mid Market position at retailnext?
The salary for this Account Director, Mid Market role at retailnext is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Director, Mid Market position at retailnext located?
This Account Director, Mid Market role at retailnext is based in USA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Account Director, Mid Market at retailnext belong to?
This Account Director, Mid Market position is part of the Sales department at retailnext. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Director, Mid Market position at retailnext?
Click the "Apply Now" button on this page. You will be redirected to retailnext's official application portal hosted on greenhouse where you can submit your application directly.
When was the Account Director, Mid Market job at retailnext posted?
This Account Director, Mid Market position at retailnext was posted on Jul 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Director, Mid Market
retailnext
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