Senior Product Manager
NielsenIQ
AI - Senior Product Manager
clickpost· Product
About this role
Role: AI - SPM
Department: AI Products
Location: Bangalore [In-Office]
Type: Fulltime
YOE: 7+ Years
About us :
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.
We process 50M+ shipments every month, helping brands cut failed deliveries and "where-is-my-order" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.
Role Overview:
- We are seeking an experienced AI - Senior Product Manager to define product vision, roadmap, and execution strategy for AI-powered products, translating business problems into scalable AI solutions. The ideal candidate will be responsible for building and executing new initiatives and roadmaps, understanding market dynamics, and creating business cases for product opportunities.
- Additionally, they will scale existing products, drive feature adoption, and enhance the overall product experience through data-driven insights and experimentation.
What you will do :
- Define product vision, roadmap, and execution strategy for AI-powered products, translating business problems into scalable AI solutions.
- Work closely with engineering, data science, design, and GTM teams to deliver high-impact AI features from concept to launch.
- Own product discovery by identifying customer pain points, validating opportunities, and prioritizing initiatives using data and user feedback.
- Drive AI model adoption, performance, and business outcomes through experimentation, analytics, and continuous optimization.
- Stay current with advancements in AI/LLMs and convert emerging technologies into practical product capabilities that create measurable customer value.
- Manage product launches end to end with beta customers and internal teams
- Conduct customer interviews and gather insights to inform feature releases and customization requests.
- Advocate for cross-sell and upsell opportunities to drive business growth.
- Collaborate with Engineering, Design, and customer facing teams to deliver exceptional user experiences.
- Establish strong team culture and lead squad sprints, setting responsibilities, and reviewing deliverables.
What You’ll Need to Succeed:
- 5+ years of hands-on product management experience across Product, AI/ML, or Technical Product roles, with a proven track record of building and scaling production-grade enterprise AI products.
- Understanding in modern AI systems, including LLMs, RAG, agentic workflows, embeddings, prompt engineering, AI orchestration, and evaluation frameworks.
- A relentless growth mindset with a strong bias for action
- Demonstrated success in leading Enterprise/B2B product launches from concept to market.
- Excellent strategic thinking, prioritization, and long-term roadmap creation skills.
- Industry experience and familiarity with AI, UI design, APIs, and web/mobile application architectures.
- In-depth understanding of the E-commerce ecosystem, funnels, agile methodologies, and product documentation.
- Comfortable with ambiguity, adept at transforming broad ideas into actionable plans.
- Empathetic towards users and colleagues, creative, and enthusiastic about innovation.
- Excellent communication, presentation, and stakeholder management skills.
- Bachelor’s or Master's degree in relevant field; preference for Computer Science background.
- If you meet the qualifications and are passionate about driving product innovation in a dynamic environment, we encourage you to apply for this exciting opportunity to lead our product team.
Perks & Benefits:
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.
- Competitive salary package with performance-based bonuses.
- Comprehensive health insurance coverage for you and your dependents.
- Flexible working hours with Hybrid work arrangement.
- Generous vacation and time off.
- Continuous learning and professional development opportunities.
- Employee assistance program for mental health and well-being support.
- Supportive and inclusive work culture promoting diversity and collaboration.
Frequently Asked Questions
Is the salary disclosed for the AI - Senior Product Manager position at clickpost?
The salary for this AI - Senior Product Manager role at clickpost is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AI - Senior Product Manager position at clickpost located?
This AI - Senior Product Manager role at clickpost is based in Bengaluru, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the AI - Senior Product Manager role at clickpost full-time or part-time?
This is listed as a FULL TIME position. It is posted as a AI - Senior Product Manager role in the Product department at clickpost.
Which team or department does the AI - Senior Product Manager at clickpost belong to?
This AI - Senior Product Manager position is part of the Product department at clickpost. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AI - Senior Product Manager position at clickpost?
Click the "Apply Now" button on this page. You will be redirected to clickpost's official application portal hosted on keka where you can submit your application directly.
When was the AI - Senior Product Manager job at clickpost posted?
This AI - Senior Product Manager position at clickpost was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
AI - Senior Product Manager
clickpost
You'll be redirected to clickpost's official application page on keka.