Manager - Sales Operations
consilio
OTHER
Analyst, Vertical Accounts
consilio· G&A
About this role
Overview
About the company
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.
Job Summary:
Consilio is seeking a detail oriented and analytical Vertical Account Analyst to support a portfolio of accounts by helping influence and execute account plans, maintaining accurate client and opportunity information, and identifying qualified growth opportunities. This role coordinates day-to-day delivery alignment and client communication, enabling strong account coverage, retention, and expansion. The Vertical Account Analyst also contributes to internal account management (AM) community rhythms and best-practice sharing to strengthen repeatable ways of working.
Responsibilities
- Support account planning and execution for an assigned portfolio; track actions, owners, and follow-through.
- Maintain CRM accuracy, hygiene, and reporting to ensure reliable visibility into account activity, pipeline, and outcomes.
- Identify, document, and help qualify upsell and cross-sell opportunities; surface insights to account owners and partners.
- Coordinate delivery alignment and client communication across stakeholders to support smooth execution and responsiveness.
- Prepare for and support governance touchpoints including Account Reviews and QBRs (agenda support, materials, notes, and action tracking).
- Contribute to internal AM community participation and best-practice sharing; capture reusable assets, templates, and learnings.
- Escalate strategic issues and risks as appropriate; execute within defined scope and guidance.
Qualifications
Minimum Education Requirements:
· Bachelor’s degree in Business, Communications, or a related field; equivalent experience considered.
Minimum Experience Requirements:
· 2–5 years of experience in client services, sales support, account support, or delivery coordination.
· Demonstrated strength in organization, prioritization, and clear written and verbal communication.
Other Requirements:
· Relationship management skills with the ability to work effectively across internal teams and with client stakeholders.
· Ability to spot opportunities and connect signals across account activity, service delivery, and client needs.
· Strong time management and attention to detail; dependable follow-through on action tracking and reporting.
· Comfort operating in defined governance rhythms (Account Reviews, QBRs) and escalating strategic issues when needed.
Working Conditions:
Full-time position in-person at one of Consilio’s offices in India or South Africa
Consilio’s True North Values
· Excellence We strive to make every client our advocate
· Passion We DO because we CARE
· Collaboration We win together through teamwork and communication
· Agility We flex, adapt and embrace change
· People We value, respect and invest in our teammates
· Vision We create clarity of purpose and a clear path forward
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Frequently Asked Questions
Is the salary disclosed for the Analyst, Vertical Accounts position at consilio?
The salary for this Analyst, Vertical Accounts role at consilio is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Analyst, Vertical Accounts position at consilio located?
This Analyst, Vertical Accounts role at consilio is based in Bangalore, IN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Analyst, Vertical Accounts role at consilio full-time or part-time?
This is listed as a OTHER position. It is posted as a Analyst, Vertical Accounts role in the G&A department at consilio.
Which team or department does the Analyst, Vertical Accounts at consilio belong to?
This Analyst, Vertical Accounts position is part of the G&A department at consilio. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Analyst, Vertical Accounts position at consilio?
Click the "Apply Now" button on this page. You will be redirected to consilio's official application portal hosted on icims where you can submit your application directly.
When was the Analyst, Vertical Accounts job at consilio posted?
This Analyst, Vertical Accounts position at consilio was posted on Jun 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Analyst, Vertical Accounts
consilio
You'll be redirected to consilio's official application page on icims.