Bilingual Front Desk Administrator

Overview

D’Addario & Company is the world’s largest manufacturer and distributor of musical instrument accessories. As a U.S. based manufacturing leader, we pride ourselves on high-automation machinery, cutting-edge technology, and a deep commitment to environmentally sustainable practices.  Most importantly, we’re proud of our diverse team of individuals who embody our core values—family, curiosity, passion, candor, and responsibility—and bring them to life every day.

D’Addario is seeking a reliable, highly organized, and bilingual Front Desk Administrator to serve as the first point of contact at our Farmingdale office. This fully on site role is essential to creating a welcoming, professional workplace experience while supporting daily office operations and Human Resources processes. Bilingual fluency in English and Spanish is required.  This is an on-site role and will require the candidate to work on-site daily in the Farmingdale office.

At D’Addario, we don’t just offer a job—we offer a career with one of the most iconic names in the music industry. We’re passionate about innovation, craftsmanship, and creating a workplace where diverse backgrounds, perspectives, and ideas thrive.  We’re eager to connect with individuals who bring fresh thinking and a collaborative spirit. If you’re ready to make an impact, we’d love to hear how you’ll add value to our team.

Some Perks & Benefits of Working at D'Addario:

• 401(k) Retirement Plan: Once eligible, D’Addario provides an employer Safe Harbor contribution of 3% of total annual earnings, with the opportunity to earn up to an additional 7% in employer Discretionary contributions, regardless of employee contribution level
• Health, vision, and dental insurance
• 12 weeks of fully paid parental leave
• Fertility and family-building benefits
• Annual performance and compensation reviews
• Career pathing and professional development via LinkedIn Learning
• A generous allotment of Paid Time Off (PTO) days
• Flexible sick day policy
• 12 paid holidays
• Life and AD&D insurance
• Enhanced short-term disability insurance
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Discounts on D’Addario products and merchandise
• Company jam nights, artist performances, holiday parties, and special events
• A passionate, talented team that loves what they do!

Compensation: 

We offer a competitive total compensation package. The base pay range for this role is $20/hour to $25/hour and is commensurate with experience, skills, and qualifications. This position is eligible for a discretionary annual bonus, in accordance with company policy.

Responsibilities

• Serve as the primary front‑desk presence, greeting visitors, employees, and job applicants in a professional and welcoming manner
• Answer, screen, and route incoming calls, emails, and inquiries
• Support daily office operations including mailroom coordination, supply management, lunch ordering, and general administrative tasks
• Assist walk‑in job applicants, many of whom are Spanish‑speaking only
• Provide administrative support to Human Resources, including:
• Calling applicants and scheduling interviews
• Coordinating new hire orientations and onboarding logistics
• Filing, maintaining, and organizing confidential personnel records and documentation
• Maintain a high level of discretion and confidentiality when handling employee and applicant information
• Assist with the coordination of on‑site employee programs and services (e.g., flu shot clinics, blood drives, and other company‑sponsored events)
• Provide logistical and administrative support before, during, and after events

Qualifications

• Fluency in both English and Spanish (verbal and written) is required
• At least 2 years of experience working as a front desk administrator
• Strong work ethic with a demonstrated ability to be punctual, reliable, and maintain consistent attendance, recognizing the importance of daily front desk coverage and on‑site presence
• Strong organizational and administrative skills, with the ability to manage multiple tasks and priorities throughout the workday
• Professional, dependable, and service‑oriented demeanor when interacting by phone and in person
• Proficiency working with multiple systems, databases, and standard office technology
• Proven ability to handle sensitive and confidential information with discretion and professionalism
• Ability to remain at the front desk for a significant portion of the workday while effectively managing administrative and HR‑related tasks

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