Call Center Representative
Techop Solutions International
Full time
Call Center Representative
About this role
Company Description
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Primary job functions do not typically require exercising independent judgement.
Qualifications
- Minimum of 1 year of experience in a call center
- Strong phone and verbal communication skills along with active listening skills
- Familiarity with CRM Systems
- Experience using IVR/ACD (Five9, Cisco, etc)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Call Center Representative position at 360itprofessionals1?
The salary for this Call Center Representative role at 360itprofessionals1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Representative position at 360itprofessionals1 located?
This Call Center Representative role at 360itprofessionals1 is based in CO, Denver, Denver, CO, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Representative role at 360itprofessionals1 full-time or part-time?
This is listed as a Contract position. It is posted as a Call Center Representative role at 360itprofessionals1.
How do I apply for the Call Center Representative position at 360itprofessionals1?
Click the "Apply Now" button on this page. You will be redirected to 360itprofessionals1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Call Center Representative job at 360itprofessionals1 posted?
This Call Center Representative position at 360itprofessionals1 was posted on Aug 2, 2017. Apply as soon as possible — early applications are often reviewed first.
Call Center Representative
360itprofessionals1
You'll be redirected to 360itprofessionals1's official application page on SmartRecruiters.