Carrier Development Representative

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential.

Who We Need

We're looking for a driven and confident Carrier Development Representative who enjoys building relationships and creating new partnership opportunities.

In this role, you'll use outbound calls and email outreach to identify, engage, and pre-qualify truckload carriers, helping expand our client's carrier network. If you're proactive, goal-oriented, and thrive in a fast-paced environment, we'd love to hear from you.

What You'll Do:

• Conduct outbound telemarketing and email outreach to identify, engage, and pre-qualify truckload carriers.
• Build and maintain a pipeline of qualified carriers to support the growth of the company's carrier network.
• Introduce prospective carriers to partnership opportunities and guide qualified carriers through the onboarding process.
• Maintain accurate records of carrier interactions, outreach activities, and pipeline progress in the CRM.
• Collaborate with the Operations and Carrier Success teams to ensure a smooth onboarding experience.
• Update and maintain carrier records in CargoWise using data from My Carrier Portal, ensuring carrier information is accurate, complete, and compliant.
• Perform quality checks to ensure carrier records remain accurate, complete, and up to date.
• Support rate negotiations and booking coordination as business needs evolve and based on performance.
• Continuously build knowledge of carrier operations, freight brokerage, and transportation processes to support business growth.
  

What You Need:

• Bachelor's degree in Business, Logistics, Supply Chain Management, Marketing, or a related field is preferred.
• At least 2–4 years of experience in Sales Development, Business Development, Carrier Sales, Carrier Procurement, Freight Brokerage, or similar outbound sales roles within the logistics/transportation industry, with experience in truckload (FTL) operations
• Proven experience in cold calling, telemarketing, email outreach, and lead qualification.
• Excellent English communication skills (C1 proficiency), both written and verbal, with a neutral accent and professional phone presence.
• Strong negotiation, persuasion, and relationship-building skills.
• Ability to work independently, manage multiple priorities, and consistently meet outreach and performance targets.
• Experience using CRM platforms (e.g., Salesforce, HubSpot, Zoho, or similar) to manage pipelines and document customer interactions.
• Familiarity with load boards, carrier databases, or Transportation Management Systems (TMS) is an advantage.
• Customer-focused, highly organized, and results-driven with strong problem-solving skills.
• Willing and able to work the night shift.
  

Why Expedock

• HMO coverage and leave credits become available after three months of engagement.
• Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.
• Structured Engagement & Training: Start strong with a structured engagement program and client-specific training designed to help you quickly master your assigned workflows.

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

• Evaluate your qualifications and suitability for current and future roles
• Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience
• Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.