Client Service Associate
alphabeinsightinc
Client Service Associate
alphabeinsightinc· Customer Service
About this role
Company Description
NextShining. is a leading recruitment and staffing agency dedicated to connecting top talent with the right opportunities. We specialize in providing customized workforce solutions that help businesses grow and professionals advance their careers. With a focus on excellence, integrity, and personalized service, we ensure the perfect match for every client and candidate. At NextShining., we are committed to driving success for both companies and individuals in today’s dynamic job market.
Job Description
NextShining is seeking a personable and motivated Client Service Associate to join our team in New York, NY.
In this role, you will serve as an important point of contact for our clients, helping answer questions, provide information, resolve concerns, and ensure each interaction reflects our commitment to excellent service.
This position is ideal for someone who enjoys communicating with people, stays organized in a fast-paced environment, and wants to develop valuable skills in client relations, communication, and business operations.
Responsibilities
- Serve as a professional point of contact for clients and customers
- Respond to client questions and provide accurate information about services
- Assist with resolving general client concerns in a timely and professional manner
- Build and maintain positive relationships with clients
- Coordinate with internal team members to ensure client needs are addressed
- Maintain accurate records of client interactions and requests
- Follow up with clients when necessary to ensure satisfaction
- Identify opportunities to improve the overall client experience
- Support daily client service and administrative operations
- Represent NextShining with professionalism and a customer-focused attitude
Qualifications
- Strong verbal and written communication skills
- Professional and approachable interpersonal style
- Excellent organizational and time-management abilities
- Ability to listen carefully and understand client needs
- Strong problem-solving and critical-thinking skills
- Comfortable working independently and as part of a team
- Ability to manage multiple responsibilities while maintaining attention to detail
- Positive attitude and willingness to learn
- Dependable, adaptable, and results-oriented
- Basic computer and administrative skills
Additional Information
- Competitive annual salary of $39,000 – $43,000
- Full-time position
- Career growth and advancement opportunities
- Professional development and skill-building opportunities
- Supportive and collaborative work environment
- Opportunities to strengthen client service, communication, problem-solving, and business skills
- Hands-on experience working with clients and internal teams
- Structured training and ongoing support
- Opportunity to take on greater responsibilities as you grow within the company
Frequently Asked Questions
What is the salary for the Client Service Associate role at alphabeinsightinc?
The listed salary for this Client Service Associate position at alphabeinsightinc is USD 39K–43K. This is an Full time role.
Where is the Client Service Associate position at alphabeinsightinc located?
This Client Service Associate role at alphabeinsightinc is based in New York, New York, NY, United States, NY, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Associate role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Service Associate role in the Customer Service department at alphabeinsightinc.
Which team or department does the Client Service Associate at alphabeinsightinc belong to?
This Client Service Associate position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Associate position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Service Associate job at alphabeinsightinc posted?
This Client Service Associate position at alphabeinsightinc was posted on Aug 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Service Associate
alphabeinsightinc · 💰 USD 39K–43K
You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.