Client Service Associate
alphabeinsightinc
Client Service Associate
alphabeinsightinc· Customer Service
About this role
Company Description
At IGL4US (Innovation Growth Line for Us), we are dedicated to transforming the way businesses innovate, grow, and connect with technology.
We specialize in creating intelligent software solutions designed to simplify recruitment, optimize business processes, and empower organizations to reach their full potential.
Our approach blends innovation, strategy, and technology to deliver systems that drive measurable impact. Whether through job platform integrations, automation tools, or AI-driven systems, we help companies bridge the gap between ideas and execution.
We believe innovation should be meaningful — built for us, for collaboration, and for the future of work.
Job Description
IGL 4 US is seeking a Client Service Associate to join our Cincinnati team.
In this role, you will support clients throughout their experience with the company, answer questions, provide information, assist with service-related requests, and help ensure every interaction is handled professionally and efficiently.
This position is ideal for someone who is organized, approachable, solution-oriented, and interested in building valuable communication and client service skills.
Responsibilities
- Assist clients with questions, requests, and general service needs
- Provide accurate and professional information regarding company services
- Maintain clear and friendly communication with clients
- Help resolve concerns and identify appropriate solutions
- Maintain organized client information and service records
- Coordinate with team members to ensure client needs are addressed efficiently
- Follow up with clients when necessary
- Support daily client service and administrative operations
- Contribute to maintaining a positive and professional client experience
- Develop strong knowledge of company services and internal processes
Qualifications
- Strong verbal and written communication skills
- Professional and positive attitude
- Strong interpersonal and customer service skills
- Ability to remain organized while managing multiple responsibilities
- Good problem-solving and decision-making abilities
- Comfortable working independently and as part of a team
- Attention to detail and ability to follow established procedures
- Willingness to learn and develop new skills
- Reliable, adaptable, and motivated to grow professionally
Additional Information
- Competitive salary of $39,000 – $43,000 per year
- Full-time employment
- Professional training and skill development
- Opportunities for career growth and advancement
- Supportive and collaborative work environment
- Opportunity to strengthen communication, client relations, and problem-solving skills
- Hands-on experience within a growing organization
- Potential to take on additional responsibilities as you develop within the company
Frequently Asked Questions
What is the salary for the Client Service Associate role at alphabeinsightinc?
The listed salary for this Client Service Associate position at alphabeinsightinc is USD 39K–43K. This is an Full time role.
Where is the Client Service Associate position at alphabeinsightinc located?
This Client Service Associate role at alphabeinsightinc is based in Cincinnati, Cincinnati, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Associate role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Service Associate role in the Customer Service department at alphabeinsightinc.
Which team or department does the Client Service Associate at alphabeinsightinc belong to?
This Client Service Associate position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Associate position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Service Associate job at alphabeinsightinc posted?
This Client Service Associate position at alphabeinsightinc was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Service Associate
alphabeinsightinc · 💰 USD 39K–43K
You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.