Collection Officer

turno· Collections
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About this role

Responsibilities:
• Conduct field visits to customers with overdue payments to ensure timely recovery.
• Follow up with defaulting customers and negotiate repayment plans or settlements.
• Educate customers about payment schedules, overdue charges, and settlement options.
• Identify and resolve customer disputes to improve repayment rates.
• Encourage customers to use digital payment methods for ease of transaction.
• Track and locate absconding or unresponsive customers using field intelligence.
• Coordinate with repo agents and legal teams for vehicle seizure in extreme cases
• Maintain and update daily collection reports, payment records, and field visit logs.

Key Requirements:
Experience: 2+ years in field collections, loan recovery, or credit management, preferably in 3-Wheeler EV
vehicle finance.
• Strong negotiation and persuasion skills to handle difficult customers.
• Willingness to travel extensively within the assigned region
• Fluency in local language along with Hindi/English is preferred.
• Must have a valid driving license and own vehicle for field visits

Frequently Asked Questions

Is the salary disclosed for the Collection Officer position at turno?
The salary for this Collection Officer role at turno is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Collection Officer position at turno located?
This Collection Officer role at turno is based in Coimbatore, TN, India, Hyderabad, AP, India, Madurai, TN, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collection Officer role at turno full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Collection Officer role in the Collections department at turno.
Which team or department does the Collection Officer at turno belong to?
This Collection Officer position is part of the Collections department at turno. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collection Officer position at turno?
Click the "Apply Now" button on this page. You will be redirected to turno's official application portal hosted on keka where you can submit your application directly.
When was the Collection Officer job at turno posted?
This Collection Officer position at turno was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Collection Officer
turno
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You'll be redirected to turno's official application page on keka.