Crisis Outreach Specialist

CRISIS OUTREACH SPECIALIST

Mark Twain Behavioral Health (MTBH) is a private not-for-profit Certified Community Behavioral Health Organization serving Northeast Missouri since 1975 with a wide variety of outpatient services. We strive to treat the whole person by promoting wellness as individuals work toward their personal goals of achieving a satisfying, productive, and healthy lifestyle.

Mark Twain Behavioral Health is seeking a full-time CRISIS OUTREACH SPECIALIST in our HANNIBAL-FORREST DRIVE location.  Consider joining our MTBH Team!  This in-office, full-time salaried position offers competitive pay and full benefits.  We offer a supportive culture of appreciation and a strong emphasis on the health and well-being of our team.

This position is primarily responsible for providing clients a range of outpatient crisis-related services. This clinician has a passion for working with consumers and families in distress, people in danger of harming themselves or others, and general support for those experiencing an acute psychiatric crisis and their referral sources.

Role Responsibilities

• Provide comprehensive strengths-based response to adult or youth consumers in behavioral health and/or substance use crisis
• Provide direct support in conjunction with the clinical crisis response team and necessary follow-ups to promote engagement in treatment
• Foster good working relations with local law enforcement, emergency rooms, and various referral sources
• Provide additional after-hours on-call crisis services in accordance with the essential duties and responsibilities of the ACI system as a Tier 2 Mobile Crisis Responder per DMH guidelines
• Collaborate with Community Behavioral Health Liaison, Youth Behavioral Health Liaison, clinical team and agency supervisors, Emergency Room Enhancement Program, Intake Department, and other specialized programs
• Participate in ongoing training to enhance crisis intervention skills through various evidence-based practices
• Participate in clinical staffing
• Other duties may be assigned

Adherence to the MTBH Ethical Code of Conduct and all policies is required.

Reliable transportation, current driver’s license, and willingness to travel are required.

Qualifications

• Bachelor’s degree in the human services field (psychology, sociology, criminology etc.) with a recommended two additional years working in the mental health field
• Demonstrated knowledge or certification in Substance Use Treatment and/or Developmental Disabilities is also preferred for this position
• Excellent written and verbal communication skills

Join Our Team

We offer benefit plans including health insurance with a company-paid premium for employee, Health Savings Account with annual employer contribution, 403b retirement plan with annual employer contribution; employee wellness program with financial support for a healthy lifestyle, an interest in work/life balance that includes generous amounts of paid time off plus 11 paid holidays each year, educational funds and time allowance for professional development, amazing teammates, a strong emphasis on health and wellbeing and positive work environment, celebrations of employee appreciation, focus on core company values of compassion, excellence, innovation, integrity, respect, teamwork, and wellness, with opportunities to contribute the lives of others and help people be well.

Mark Twain Behavioral Health is an equal opportunity employer and does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other characteristic protected by law in any of its services, activities, or operations.