Customer Account Representative

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πŸ“ Mobile, Alabama, United StatesFull time
Logistics

About this role

We are seeking a motivated and customer-focused Customer Account RepresentativeΒ to join a furniture sales and leasing company. This position works directly with customers to help them select furniture, appliances, and other household or office items while guiding them through the sales, rental, leasing, financing, and credit approval process.

The ideal candidate is friendly, sales-driven, organized, and comfortable discussing payment options and financing with customers.

Responsibilities

  • Greet customers and provide professional, friendly service

  • Assist customers with selecting furniture, appliances, and other merchandise

  • Explain product features, pricing, rental and leasing options, and promotions

  • Guide customers through the sales process from initial inquiry through completion

  • Process rental, lease, and sales agreements

  • Assist customers with financing applications and payment options

  • Run and review credit applications according to company procedures

  • Collect required customer information and documentation

  • Explain financing terms, payment schedules, and account requirements

  • Follow up with prospective customers and existing leads

  • Build relationships with customers to encourage repeat and referral business

  • Answer incoming phone calls and respond to customer questions

  • Process payments and maintain accurate customer account information

  • Maintain organized sales and customer records

  • Work toward individual and store sales goals

  • Coordinate with delivery and warehouse teams as needed

  • Assist with showroom organization and product presentation



Requirements

  • Previous sales, retail, customer service, furniture, financing, or leasing experience preferred

  • Strong communication and customer service skills

  • Comfortable working in a sales-driven environment

  • Ability to explain financing and payment options clearly

  • Basic computer and data-entry skills

  • Ability to handle confidential customer and credit information professionally

  • Strong attention to detail and organizational skills

  • Dependable attendance and professional appearance

  • Ability to work independently and as part of a team

  • Comfortable working toward sales and commission goals



Benefits

This position offers a negotiable hourly rate plus commission, providing the opportunity to increase earnings based on sales performance.

Ideal Candidate

We are looking for someone who is personable, confident, motivated, and enjoys helping customers find solutions that fit their needs and budget. The right candidate will be comfortable balancing customer service, sales, financing, and administrative responsibilities.

Apply today to be considered for this Inside Sales Associate opportunity.



Frequently Asked Questions

Is the salary disclosed for the Customer Account Representative position at krshrc?
The salary for this Customer Account Representative role at krshrc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Account Representative position at krshrc located?
This Customer Account Representative role at krshrc is based in Mobile, Alabama, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Account Representative role at krshrc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Account Representative role at krshrc.
How do I apply for the Customer Account Representative position at krshrc?
Click the "Apply Now" button on this page. You will be redirected to krshrc's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Customer Account Representative job at krshrc posted?
This Customer Account Representative position at krshrc was posted on Sep 29, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Customer Account Representative
krshrc
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