Customer Care Representative
casella
Customer Care Representative
metopera· Customer Care
About this role
The Metropolitan Opera is seeking enthusiastic and service-oriented Part-Time Customer Care Representatives for the Inbound Call Center. This is an opportunity to work for the largest classical music organization in the US and contribute to the daily operations of a cultural landmark. In this role, you will be part of a diverse team of colleagues helping to create meaningful experiences for opera lovers with every interaction.
Customer Care Representatives are responsible for responding to inbound customer inquiries by providing exceptional customer service. This includes inquiries about performances and services, processing ticket orders, Membership sales, and performing general account maintenance. In some situations, upselling customers to additional performances, advanced membership levels, and/or new products or services are encouraged and rewarded.
Department Hours of Operation will vary based upon seasonal performances. This may include Monday through Saturday from 10 AM to 8 PM EST as well as Sunday from 10 AM to 6 PM EST.
This is a Part-Time, hybrid working opportunity, with up to 40 hours/week available depending on operating schedule.
Frequently Asked Questions
What is the salary for the Customer Care Representative role at metopera?
The listed salary for this Customer Care Representative position at metopera is USD 19–19. This is an Part Time role.
Where is the Customer Care Representative position at metopera located?
This Customer Care Representative role at metopera is based in Lincoln Center - New York, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care Representative role at metopera full-time or part-time?
This is listed as a Part Time position. It is posted as a Customer Care Representative role in the Customer Care department at metopera.
Which team or department does the Customer Care Representative at metopera belong to?
This Customer Care Representative position is part of the Customer Care department at metopera. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Care Representative position at metopera?
Click the "Apply Now" button on this page. You will be redirected to metopera's official application portal hosted on lever where you can submit your application directly.
When was the Customer Care Representative job at metopera posted?
This Customer Care Representative position at metopera was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Care Representative
metopera · 💰 USD 19–19
You'll be redirected to metopera's official application page on Lever.