About this role
HBX is a global e-commerce platform and retail destination for the worldβs most well-known and up-and-coming brands in menswear, womenswear and lifestyle from around the world. Curating a truly global and exciting assortment at the leading edge of culture, HBX focuses on delivering the latest, trend-setting fashion, accessories, shoes, home and lifestyle goods to its customers. With the HBX e-commerce platform shipping to over 80 markets worldwide, it has a retail store in Hong Kong.
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We are seeking a part-time Customer Service Associate to join our Customer Service team! This on-site role is responsible for handling customer returns and exchanges - from receiving and inspecting returned items to updating our systems and resolving any issues directly with customers. Accuracy, a keen eye for detail, and a customer-centric mindset are essential. An understanding of how the e-commerce business operates will be beneficial, and the ability to work closely with the wider Customer Service team will be crucial. So if you are a detail-oriented individual with a strong work ethic looking for a flexible part-time opportunity in e-commerce, then we want to meet you!
Frequently Asked Questions
Is the salary disclosed for the Customer Service Associate position at hypebeast?
The salary for this Customer Service Associate role at hypebeast is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Associate position at hypebeast located?
This Customer Service Associate role at hypebeast is based in Hong Kong. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Associate role at hypebeast full-time or part-time?
This is listed as a Part time position. It is posted as a Customer Service Associate role in the Customer Service/Customer Experience department at hypebeast.
Which team or department does the Customer Service Associate at hypebeast belong to?
This Customer Service Associate position is part of the Customer Service/Customer Experience department at hypebeast. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Associate position at hypebeast?
Click the "Apply Now" button on this page. You will be redirected to hypebeast's official application portal hosted on lever where you can submit your application directly.
When was the Customer Service Associate job at hypebeast posted?
This Customer Service Associate position at hypebeast was posted on Jul 28, 2026. Apply as soon as possible β early applications are often reviewed first.