Customer Service Officer
alphabeinsightinc
Customer Service Officer
About this role
Company Description
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Description
Job Summary
We are seeking a professional and customer-focused Customer Service Officer to build strong customer relationships while supporting sales and business growth initiatives. This role is ideal for individuals who enjoy understanding customer needs, presenting solutions, and providing exceptional service.
Responsibilities
- Engage with customers and provide friendly, professional assistance.
- Identify customer needs and recommend appropriate products or services.
- Present product and service information to support purchasing decisions.
- Identify sales opportunities through customer interactions.
- Build strong customer relationships and encourage repeat business.
- Assist with customer concerns and provide timely solutions.
- Support promotional and customer acquisition activities.
- Maintain accurate customer and sales records.
- Collaborate with team members to achieve service and sales objectives.
- Participate in ongoing training and professional development.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Confident, professional, and customer-focused personality.
- Goal-oriented and motivated to achieve results.
- Strong relationship-building and problem-solving abilities.
- Excellent organizational and multitasking skills.
- Reliable, adaptable, and self-motivated.
- Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.
Additional Information
- Competitive salary of $47,000 – $52,000 per year.
- Full-time position with opportunities for professional development.
- Career growth and advancement opportunities.
- Training and development to strengthen marketing and business skills.
- Collaborative and supportive team environment.
- Opportunity to develop valuable communication, marketing, customer engagement, and project coordination skills.
- Exposure to multiple areas of marketing and business operations.
- Opportunity to take on greater responsibilities as you grow within the company
Frequently Asked Questions
What is the salary for the Customer Service Officer role at alphabeinsightinc?
The listed salary for this Customer Service Officer position at alphabeinsightinc is USD 47K–52K. This is an Full time role.
Where is the Customer Service Officer position at alphabeinsightinc located?
This Customer Service Officer role at alphabeinsightinc is based in Atlanta, Atlanta, GA, United States, GA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Officer role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Officer role at alphabeinsightinc.
How do I apply for the Customer Service Officer position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Officer job at alphabeinsightinc posted?
This Customer Service Officer position at alphabeinsightinc was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Officer
alphabeinsightinc · 💰 USD 47K–52K
You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.