Customer Service Representatives
sutherland
Customer Service Representatives
About this role
Company Description
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
Job Description
New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)
Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.
* *Technical Support (Telecom Account):* 💰 Up to 20,800 EGP (Including 15% KPIs)
* *Technical Support (Telecom Account):* 💰 Up to 20,800 EGP (Including 15% KPIs) + incentives
📍 *Location:* New Cairo
🕘 *Full-Time | On-Site*
🗣️ *English Level:* B2 or above
✨ *Benefits & Perks:*
* *Night Shift Allowance:* 1,100 EGP/month
* *Mental Wellness Support:* Wellness coach + free therapy sessions
* *Gym Access & Employee Discounts*
🚗 *Transportation:*
* Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip)
* Drop-off within 1 km for males between 8 pm to 6 am
📈 *Promotion eligibility after 6 months*
📚 *Free learning platforms & courses*
🎯 *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.
✨ *What We Offer:*
✔️ Respectful, non-toxic environment
✔️ Clear career growth & internal promotions
✔️ Full transportation coverage
✔️ Employee recognition programs
*Requirements:*
🎓 Graduates & Dropouts (B2 English required)
💡 Previous experience is a plus
📲 *Apply Now:*
* *WhatsApp:* 01032333143
* *Phone/WhatsApp:* 01034442874
Qualifications
🎓 Graduates & dropouts are welcome to apply
🗣️ English proficiency required: B2 / B2+ / C1
Military papers are required for males
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representatives position at sutherland?
The salary for this Customer Service Representatives role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representatives position at sutherland located?
This Customer Service Representatives role at sutherland is based in Cairo Governorate, eg, New Cairo City, New Cairo City, Cairo Governorate, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representatives role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representatives role at sutherland.
How do I apply for the Customer Service Representatives position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representatives job at sutherland posted?
This Customer Service Representatives position at sutherland was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representatives
sutherland
You'll be redirected to sutherland's official application page on SmartRecruiters.