Customer Support Executive
adda247· Service Excellence
About this role
Designation: Customer Support Executive
Department: Customer Experience
BU: Service Excellence
Location: Lucknow
Why Join Us?
Here is your chance to join a young, energetic team with the vision to transform the education space in India.
Key Responsibility: -
Handle user queries post-purchase through calls, emails, and chat.
Present suitable product solutions virtually and ensure issue resolution.
Maintain accurate customer interaction records using the CRM system.
Achieve and exceed weekly and monthly performance metrics.
Deliver high-quality service and maintain professionalism in all interactions.
Participate in ongoing process improvement initiatives.
Note: This is a complete in-office role (No Work-from-Home option).
Requirements: -
Any Graduate / Post Graduate / MBA (Marketing).
Freshers can apply.
Excellent communication and interpersonal skills (English & Hindi).
Strong customer focus with good convincing and problem-solving ability.
Passion to work in a fast-paced startup environment.
Multi-disciplinary and continuous learning mindset.
Frequently Asked Questions
What is the salary for the Customer Support Executive role at adda247?
The listed salary for this Customer Support Executive position at adda247 is INR 220K–221K. This is an FULL TIME role.
Where is the Customer Support Executive position at adda247 located?
This Customer Support Executive role at adda247 is based in Haryana, HR, India, Lucknow, UP, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Executive role at adda247 full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Support Executive role in the Service Excellence department at adda247.
Which team or department does the Customer Support Executive at adda247 belong to?
This Customer Support Executive position is part of the Service Excellence department at adda247. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Executive position at adda247?
Click the "Apply Now" button on this page. You will be redirected to adda247's official application portal hosted on keka where you can submit your application directly.
When was the Customer Support Executive job at adda247 posted?
This Customer Support Executive position at adda247 was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Executive
adda247 · 💰 INR 220K–221K
You'll be redirected to adda247's official application page on keka.