Digital Campaign Manager

PRIMARY PURPOSE

The Digital Campaign Manager shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values, and purpose: To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost.

The Digital Campaign Manager oversees the execution of campaign components and ensures the completion of Digital campaigns and projects on schedule. 

ESSENTIAL FUNCTIONS

Project Management – 80%

• Collaborates with the Digital Fundraising Manager and contributes ideas in the development of direct response strategy and content.
• Creates and manages projects using organizationally adopted project management platforms and CRM System.
• Oversees the execution of digital campaigns from start to finish (setting up campaigns in CRM System, creating landing pages, customizing donation pages, establishing shortlinks, creating and scheduling emails and texts, etc.)
• Assists with creating and/or editing email copy and proofs, digital content offers, digital images, digital ads, and landing pages as needed, and approve as appropriate.
• Creates, streamlines, executes, and documents key project processes.
• Researches best practices in digital fundraising using available resources and implements learnings to increase donor retention and lift giving.
   

Vendor Relations – 10%

• Coordinates project components for digital acquisition pieces and campaigns with external vendors.
• Coordinates printed pieces and premium orders with outside vendors for fulfillment.

Additional Responsibilities – 10%

• Handle questions, issues, and escalations as needed, especially as they arise through email cases.
• Cross train processes and procedures to assist other departments as needed.
• Participate in Navigators’ on-site learning and development events, Cultural Development and Diversity trainings, or other non-Navigator developmental events as appropriate.
• Participate in annual processes, such as the organizational Plan and Progress Review (PPR), Engagement Survey, Reaffirmation of the Navigators Code of Conduct, Calling-Core Values-Vision, Statement of Faith, Driver’s Authorization, and other releases as required.
• Submit time worked on a weekly basis through the Workday Time Tracking system.
• Submit expense reports and invoices in Workday.
• Other job-related duties as assigned.

CORE COMPETENCIES

• Administratively gifted and organized
• Customer service oriented
• Cheerful and positive demeanor

MINIMUM AND PREFERRED QUALIFICATIONS

Spiritual: Belief in and adherence to the Statement of Faith and Mission of The Navigators. Knowledge of Navigator missions, ministries, and networks preferred.

Experience: This role requires strong organization & time management skills with an emphasis on customer service. Minimum two years of experience in project management.

Technical Knowledge & Skills: Proficient in Microsoft Office, CRM Systems (Salesforce preferred), Cordial, Gravityforms, and project management applications.

Communication & Leadership: Takes initiative, self-starter, anticipates needs and requires little supervision. Excellent interpersonal and communication skills including verbal & written, to create understanding and build strong working relationships required.

Education: Bachelor's degree or equivalent experience.

Location: Prefer candidate located in the Colorado Springs, CO area but will consider remote candidates.

Compensation Range: $57,784.00 - $85,676.94 gross annual

Benefits: High-Deductible Health Plan: Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, EAP, 401a and 403b retirement options. Up to 15 paid holidays per year, accumulating PTO (vacation, sick, personal). For detailed information, visit navbenefits.org.

The Navigators is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. The Navigators does not discriminate based on race, color, national origin, sex, age, disability, veteran status, or any other status protected by law or regulation.