Executive Housekeeper

1.   Job role: To achieve the highest quality of cleanliness of the resort by directing and coordinating the housekeeping operations in accordance with the standards of Evolve Back Resort.

2.  Job description:

a)   Provides a clean, well-maintained resort by supervising the laundry and housekeeping operations.

·  Schedules employees in accordance with forecasted occupancy, adjusts       staffing as necessary for sudden changes in occupancy.

·  Coordinates availability of rooms with Front Office Manager

·  Supervises the daily activities of the housekeeping staff

·  Monitors the responses on guest feedback, identifies problem areas and formulates solutions.

b)   Maintains safe working conditions within department and resort

·  Ensures that all employees follow safety rules and procedures

·  Takes corrective action where ever required to improve safety of work areas.

a)   Approved budget by assisting in the preparation of annual budget: Monitors performance of the department against approved budget; makes appropriate recommendations as necessary. Controls operating and payroll costs of staff.

b)   Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports

·  Selects, orients, and trains qualified employees

·  Conducts effective employee meetings and counseling sessions

·  Determines, communicates, and monitors achievement of standards of performance on a timely basis

3. Abilities and Skills: Should be diplomatic, calm, detail oriented, safety minded, team player, honest and trustworthy. Should be flexible to work in shifts.