EXECUTIVE N - APPLICATION TECHNOLOGIST

External Job Description

Key Responsibilities
Technical Diagnostics & Solutioning
•    Conduct detailed site assessments for waterproofing, industrial flooring, repair and rehabilitation requirements.
•    Evaluate concrete structures, substrate condition, structural distress, water ingress, cracks, delamination, corrosion, dampness and other failure indicators.
•    Identify root causes at problem sites and recommend suitable product systems and application methodologies.
•    Prepare practical site recommendations, technical notes and corrective action inputs for customers, contractors and sales teams.
Project Site Support & Execution Supervision
•    Provide on-site support for mega-sites, strategic accounts and complex/high-value executions.
•    Supervise critical applications of preformed membranes, liquid-applied membranes, industrial floorings and repair systems.
•    Ensure correct substrate preparation, method of application, detailing, sequencing and workmanship quality.
•    Support mock-ups, trials, first-time applications, system demonstrations and site-level contractor enablement.
Quality Assurance & Service Management
•    Monitor adherence to approved specifications, standard application procedures and quality expectations.
•    Undertake site audits and identify execution risks before they become service issues.
•    Investigate complaints, conduct root cause analysis and recommend corrective and preventive actions.
•    Drive reduction in repeat complaints, service escalations and compensation payouts.
Customer, Account & Sales Support
•    Act as the technical interface for builders, consultants, contractors, PMCs, industrial customers and internal APPS teams.
•    Support product/system approvals, technical discussions, presentations and site conversions.
•    Train applicators and site teams on correct application practices, system limitations and execution controls.
•    Provide competitive intelligence and site learnings to improve solutioning and account conversion.

Qualification : B.E./B.Tech in Civil Engineering is mandatory. M.Tech / structural engineering / construction management exposure will be preferred.
Experience    Preferably 3 to 6 years in construction chemicals, waterproofing, flooring, repair systems or technical services/application engineering.