Funding Officer (Mandarin Speaker)

Your role:

We are seeking a Funding Officer.  Join our team in Malaysia and become part of a culture that values your contributions and nurtures your professional growth. 

Responsibilities: 

• Process client funding transactions with efficiency and accuracy, ensuring timely completion.
• Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related 
  issues or discrepancies promptly.
• Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to 
  established procedures.
• Provide assistance to clients regarding funding inquiries, offering guidance on available payment 
  options, and addressing any concerns or questions related to their accounts.
• Maintain up-to-date records of client transactions, funding requests, and associated documentation.
• Contribute to the development and implementation of improved funding processes and procedures, 
  aiming to enhance efficiency and customer satisfaction.
• Collaborate with the Sales and Support teams to identify opportunities for client acquisition and 
  retention through competitive funding options.
• Perform reconciliation procedures, ensuring accurate recording and reconciliation of the company's 
  financial transactions.
• Conduct the payment process, accurately processing payments associated with the company's 
  financial transactions.
• Carry out reporting procedures, preparing various financial reports for the company. 

Requirements:

• Bachelor’s degree in finance, Accounting, Economics, or a related field (or equivalent work 
  experience).
• Proven experience in a similar role within the Forex or financial services industry.
• Strong knowledge of financial markets and Forex trading.
• Familiarity with client funding processes, including deposits, withdrawals, and account transfers.
• Excellent attention to detail and accuracy in processing financial transactions.
• Solid understanding of regulatory compliance requirements within the financial industry.
• Exceptional organizational and time management skills.
• Proficiency in using financial software and platforms.
• Excellent written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.
• High ethical standards and the ability to handle sensitive financial information with confidentiality.

About Us:

At TradeQuo, we are a forward thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide. As we expand, we are seeking driven individuals to help us meet exciting new challenges.