Head Hostess
accorhotel
Head Hostess
SEVEN· Entertainment Operations
About this role
The Head Hostess is responsible for overseeing the daily operations of the reception and guest welcome area
within the dining hall. The role ensures that all guests receive a warm and professional welcome, while
maintaining high standards of guest service and efficient guest flow.
The Head Hostess supervises and guides the team of Hostesses / Receptionists, ensuring they deliver consistent service and accurate information to guests. The role supports the Reception Manager in coordinating
reception operations, communication with the Assistant Managers & Supervisors across both floors and assumes responsibility for reception activities in the manager’s absence.
1- Reception & Guest Experience
• Ensure guests are welcomed in a friendly, professional, and hospitable manner upon arrival.
• Maintain a visible presence at the reception area to support guest interactions and service standards.
• Provide guidance and information to guests regarding the dining hall concept, available vendors,
services, and events.
• Ensure guests receive prompt assistance and a positive first impression of the venue.
• Handle guest inquiries, requests, and concerns professionally, escalating issues to management when
required.
2. Hostess Team Supervision
• Supervise and guide the Hostess / Receptionist team during daily operations.
• Ensure hostesses maintain a professional appearance and follow established service standards.
• Provide support, direction, and coaching to team members to maintain excellent guest service.
• Coordinate hostess duties to ensure proper coverage of reception and guest assistance areas.
3. Reception Operations Management
• Assist the Reception Manager in organizing daily reception operations and ensuring smooth guest flow.
• Monitor the reception desk and ensure all guest-related processes are handled efficiently.
• Ensure reception areas remain organized, presentable, and welcoming at all times.
• Coordinate with floor staff and management to ensure guests receive the appropriate level of service.
4. Guest Feedback & Communication
• Encourage guests to provide feedback regarding their dining experience.
• Communicate guest feedback, suggestions, and service improvements to the Reception Manager and
management team.
• Support the continuous improvement of guest service standards.
Experience & Education
– Minimum 3–5 years of experience in hospitality, guest relations, or reception roles
– Previous experience in a supervisory or team leader role is preferred
– Experience in restaurants, hotels, or large dining venues is considered an advantage
Frequently Asked Questions
Is the salary disclosed for the Head Hostess position at SEVEN?
The salary for this Head Hostess role at SEVEN is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Head Hostess position at SEVEN located?
This Head Hostess role at SEVEN is based in Riyadh, Riyadh Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Head Hostess at SEVEN belong to?
This Head Hostess position is part of the Entertainment Operations department at SEVEN. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Head Hostess position at SEVEN?
Click the "Apply Now" button on this page. You will be redirected to SEVEN's official application portal hosted on workable where you can submit your application directly.
When was the Head Hostess job at SEVEN posted?
This Head Hostess position at SEVEN was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Head Hostess
SEVEN
You'll be redirected to SEVEN's official application page on workable.