HR Partner, Customer Care - French and English Speaker

flowserve· Flowserve Hungary Services Kft
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📍 Budapest, HungaryFull time
Full timeFlowserve Hungary Services Kft

About this role

Role summary:

The HR Partner Customer Care will help build a people-first culture that delivers business results. Providing expert HR consultation to both management and employees, as well as day-to-day HR support, within a Flowserve business unit.

Hybrid role: 2 days in office/3 days remote (work from home)

Your role:

  • Respond to customer requests and provide guidance to associates and managers

  • Consistently execute HR processes, using case management, chat and telephony

  • Provide guidance to associates and managers on self-service transactions and navigating the HR portal

  • Research solutions to HR customer inquiries and escalate as needed

  • Understand and be able to communicate HR policies, processes, and procedures

  • Adhering to Flowserve’s safety, integrity and code of conduct policies

  • Other duties as required and assigned by manager

Your profile:

  • Bachelor’s degree in business/HR

  • Ideally one year of experience in HR or customer service

  • Proficiency in English and French is a must

  • Exceptional customer service, emotional intelligence and empathy

  • Excellent probing abilities, to identify true need from customer

  • Resourcefulness and ability to find answers quickly

  • Thorough with responses to inquiries and issues

  • Adaptable to different customer types and situations

  • Technologically savvy to improve and automate activities

  • Confidentiality and discretion for managing sensitive information

  • Executive presence and ability to deliver high touch support

Preferred:

  • Studies in Human Resources

  • Relevant experience

  • Prior experience in an HR Operations Environment

  • Working knowledge of Workday and/or Neocase

What we can offer you:

  • Friendly multicultural environment and team events

  • Life, accident and health insurance

  • Cafeteria Package

  • Career development and training opportunity

  • There is an opportunity for home office

#HR #CustomerCare #PeopleOperations #ServiceDelivery

#LI-LK1

Frequently Asked Questions

Is the salary disclosed for the HR Partner, Customer Care - French and English Speaker position at flowserve?
The salary for this HR Partner, Customer Care - French and English Speaker role at flowserve is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the HR Partner, Customer Care - French and English Speaker position at flowserve located?
This HR Partner, Customer Care - French and English Speaker role at flowserve is based in Budapest, Hungary. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the HR Partner, Customer Care - French and English Speaker role at flowserve full-time or part-time?
This is listed as a Full time position. It is posted as a HR Partner, Customer Care - French and English Speaker role in the Flowserve Hungary Services Kft department at flowserve.
Which team or department does the HR Partner, Customer Care - French and English Speaker at flowserve belong to?
This HR Partner, Customer Care - French and English Speaker position is part of the Flowserve Hungary Services Kft department at flowserve. See the full job description for more information about the team structure and responsibilities.
How do I apply for the HR Partner, Customer Care - French and English Speaker position at flowserve?
Click the "Apply Now" button on this page. You will be redirected to flowserve's official application portal hosted on workday where you can submit your application directly.
When was the HR Partner, Customer Care - French and English Speaker job at flowserve posted?
This HR Partner, Customer Care - French and English Speaker position at flowserve was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
HR Partner, Customer Care - French and English Speaker
flowserve
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