HVAC Comfort Advisor
About this role
Overview
At Dilling Heating, Cooling, Plumbing & Electrical, we’re looking for a skilled residential HVAC Comfort Advisor who takes pride in solving problems and providing top-notch service to our customers. Whether you’re experienced in HVAC, sales, or inspections, we’ve created a workplace where your expertise is valued, and your career can thrive.
Step into an environment that is built on transparency and collaboration, with a management team who is hands-on with support, and challenges you to become better. You’ll have access to the tools, regular trainings, and support you need to excel. We offer clear paths for advancement, a collaborative environment, and a team that recognizes and rewards hard work.
Join Dilling Heating, Cooling, Plumbing & Electrical and be part of a company that supports your growth while helping you make a difference for our customers every day. Your skills are essential to our success, and we’re here to help you achieve your career goals.
Compensation:
- $100,000 - $200,000+/yr
Why YOU Should Join Our Team:
- Competitive Pay: Your hard work deserves top compensation.
- Comprehensive Benefits: Medical, Prescription, Dental, and Vision plans to keep you and your loved ones healthy.
- Security & Growth: Disability & Term Life Insurance, plus matching 401k benefits.
- Career Development: Ongoing training & development with clear pathways for growth.
- Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.
What YOU Will Do:
- Educate customers in new HVAC systems
- Execute sales presentations as outlined in the company's sales procedures, building the value greater than the customer’s investment
- Maintain a professional attitude and appearance
- Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are
- Obtain customer authorized agreement for all jobs
- Complete proposals and price jobs to our customers within the guidelines set forth by the Company standards
- Actively pursue referrals from satisfied customers
- Follow up site visits to assure quality, and 100% customer satisfaction
- Ensure profitability of the department by accurately proposing all jobs, using book pricing, with an emphasis on quality and value
- Review all jobs with the department manager
- Communicate with our support staff, in a timely and efficient manner details of jobs, financing, and job scheduling
- Submit via email pictures and required forms in a timely fashion and describe in detail the specifications to finish the job as was promised to the customer
- Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms
- Maintain contact with Installers and customers during installation to ensure a quality system is installed
- Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income
- Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics
What We Need from YOU:
- High school diploma
- 3 years of sales experience minimum
- 3 years of HVAC experience preferred
- Flexible working hours day/nights/weekends
- Must pass motor vehicle & background check and drug screen
- Superb customer service skills, honest, dependable, and reliable
Posted Min Pay Rate
USD $100,000.00/Yr.Posted Max Pay Rate
USD $200,000.00/Yr.Frequently Asked Questions
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