Inside Sales Coordinator

ufpi· UFP Retail, LLC
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📍 Hamilton, OHFull time
Full timeUFP Retail, LLC

About this role

Job Summary

The Inside Sales Coordinator I is responsible for developing new prospects and interacts with existing customers primarily by phone, to increase sales. Provides support to customers and account managers by maintaining frequent communication with both and by helping troubleshoot problems. Works under direct supervision; a certain degree of creativity and latitude is required; relays on pre-established guidelines to perform the functions of the job.

Principle Duties and Responsibilities

  • Maintains frequent communication with customer base and gathers information to ensure their satisfaction

  • Handles basic issues and problems, and refers more complex issues to higher-level staff.

  • Solicits sales orders from existing customers via phone

  • Develops new customers via "pull" through marketing Phone-Internet

  • Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels

  • Executes market penetration strategy utilizing web-based sales leads

  • Communicates sample needs for customers/dealers/contractors with the plant

  • Corresponds regularly with customers, i.e., Brand Bulletins, Brochures, and any program updates

  • Helps drive new product sales by communicating unknown products to customers

  • Works with account managers to comply with customer request and to solve customer problems

  • Maintains positive relationships with distributors

  • Works with Product Managers to enhance sales programs

  • Attends shows and product introductions when necessary

  • Attends various product trainings, as needed

  • Prepares various reports and correspondence as required

  • Performs other duties as required

Qualifications

  • Minimum of high school graduate

  • Minimum 0-2 years of experience, preferably in customer service

  • Possesses beginning to working knowledge of subject matter.

  • Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)

  • Working knowledge of various office equipment (computer, scanner, etc)

Click here to watch what a day in the life of an Inside Sales Coordinator looks like.

 


The Company is an Equal Opportunity Employer.




Frequently Asked Questions

Is the salary disclosed for the Inside Sales Coordinator position at ufpi?
The salary for this Inside Sales Coordinator role at ufpi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Inside Sales Coordinator position at ufpi located?
This Inside Sales Coordinator role at ufpi is based in Hamilton, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Inside Sales Coordinator role at ufpi full-time or part-time?
This is listed as a Full time position. It is posted as a Inside Sales Coordinator role in the UFP Retail, LLC department at ufpi.
Which team or department does the Inside Sales Coordinator at ufpi belong to?
This Inside Sales Coordinator position is part of the UFP Retail, LLC department at ufpi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Inside Sales Coordinator position at ufpi?
Click the "Apply Now" button on this page. You will be redirected to ufpi's official application portal hosted on workday where you can submit your application directly.
When was the Inside Sales Coordinator job at ufpi posted?
This Inside Sales Coordinator position at ufpi was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Inside Sales Coordinator
ufpi
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