Full time
View & Apply →Integration Consulting Specialist
amadeus· 1080 Amadeus Asia Limited
About this role
Job Title
Purpose of the Role:
As an Integration Consulting Specialist, you will collaborate with customers to design, implement, and optimize integrated solutions that deliver real business impact. This role spans the full integration lifecycle—from pre-sales consultation to post-implementation support—while partnering across teams to ensure a seamless experience for customers.
Main Responsibilities:
- Delivery Management & Pre-Sales Support
Facilitate engaging product demonstrations and customer workshops to showcase value.
Partner with customers to analyze their business processes and integration requirements.
Recommend customized integration solutions that fit customer needs and objectives.
Support pre-sales discussions with technical expertise and solution guidance.
Collaborate with Sales teams to contribute to successful customer engagements.
- Integration Consulting & Project Support
Advise customers on integration activities, implementation best practices, and options to meet their goals.
Provide functional and technical guidance throughout the project delivery phase.
Collaborate with teams to manage project milestones, timelines, and customer alignment.
Gather, validate, and document business and technical requirements in an inclusive approach.
Support coordination of testing phases and successful customer sign-offs.
Work toward delivering projects within the agreed timelines and ensuring quality standards.
- Post-Implementation Consultancy & Adoption
Offer ongoing consulting and support after implementation to expand solution value.
Support customers in maximizing product adoption and achieving measurable business outcomes.
Partner on issue resolution and suggest optimization opportunities proactively.
Identify and implement continuous improvement initiatives for better customer experience.
Strengthen customer relationships through collaborative problem solving and communication.
- Reporting & Stakeholder Communication
Provide clear status updates, KPI (Key Performance Indicator) reporting, and customer feedback summaries.
Maintain transparent and collaborative communication with customers and internal teams.
Effectively collaborate with Sales, Delivery Management, R&D (Research & Development), and Support teams.
Escalate potential risks or opportunities constructively when needed.
Ensure all reporting is timely, accurate, and actionable in a way that supports inclusion and understanding.
- Process Improvement & Knowledge Sharing
Identify and recommend process improvements, actively contributing to innovation.
Support automation initiatives and introduce innovative practices where beneficial.
Contribute to the growth of team members through guidance and knowledge sharing.
Create, organize, and share knowledge documentation, how-to guides, and best practices.
Drive internal delivery improvement initiatives aligned with business objectives.
- Service Design
Help in creating user stories that account for serviceability and usability.
Review product specifications for serviceability requirements to ensure customer-centric design.
Validate serviceability deliverables within feature teams to maintain quality.
Develop and maintain guides, cookbooks, knowledge repositories, and documentation.
Keep resources like SharePoint and Confluence updated for easy team access.
Develop and maintain serviceability matrices for standardized product functionalities.
Communicate progress and updates clearly to stakeholders and leadership teams.
Support knowledge transfer globally to implementation teams for consistent experience.
Relevant Experience:
Proven experience in integration, implementation, or solution consulting, or equivalent transferable experience.
Experience in API (Application Programming Interface) integration, XML, JSON data formats; exposure to automation scripting tools (e.g., Python) is a plus.
Strong project coordination skills, ensuring successful project delivery through effective resource and timeline management.
Ability to work with enterprise technology platforms and interact confidently with technical and non-technical stakeholders.
Familiarity with iterative methodologies such as Agile or SAFe (Scaled Agile Framework) and interest in emerging technologies like Generative AI.
Strong problem-solving, collaboration, and communication skills for working in diverse, global teams.
Bachelor’s degree or equivalent experience in Computer Science, Information Technology, Business, or related field.
This role requires valid and unrestricted work rights in Thailand.
What we can offer you ?
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
珞 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
#LI-APAC24
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Be aware of recruitment scams
Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.
Frequently Asked Questions
Is the salary disclosed for the Integration Consulting Specialist position at amadeus?
The salary for this Integration Consulting Specialist role at amadeus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Integration Consulting Specialist position at amadeus located?
This Integration Consulting Specialist role at amadeus is based in Bangkok. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Integration Consulting Specialist role at amadeus full-time or part-time?
This is listed as a Full time position. It is posted as a Integration Consulting Specialist role in the 1080 Amadeus Asia Limited department at amadeus.
Which team or department does the Integration Consulting Specialist at amadeus belong to?
This Integration Consulting Specialist position is part of the 1080 Amadeus Asia Limited department at amadeus. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Integration Consulting Specialist position at amadeus?
Click the "Apply Now" button on this page. You will be redirected to amadeus's official application portal hosted on workday where you can submit your application directly.
When was the Integration Consulting Specialist job at amadeus posted?
This Integration Consulting Specialist position at amadeus was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Integration Consulting Specialist
amadeus
You'll be redirected to amadeus's official application page on Workday.