Associate - NDR Management
nutrabay
Intern - Product Ops
nutrabay· Product & Integrated Operations
About this role
Job Description - Intern - Product Ops
The Product Operations Intern will support internal business teams in managing and improving warehouse management systems, logistics platforms, courier integrations, order flow tools, and operational dashboards. The role will work closely with warehouse, inventory, logistics, product, and tech teams to resolve system issues, track operational bugs, document workflows, support UAT, and improve system adoption across fulfillment operations.
Key Responsibilities
- Support day-to-day issue tracking for WMS, OMS, courier platforms, logistics dashboards, and internal operational tools.
- Coordinate with warehouse, logistics, inventory, customer support, and tech teams to understand system-related issues and follow up for closure.
- Maintain trackers for bugs, feature requests, integration failures, order stuck cases, AWB issues, stock sync issues, and user escalations.
- Assist in preparing BRDs, user stories, process flows, SOPs, test cases, and release notes for product and system improvements.
- Support UAT for new features, system changes, courier integrations, warehouse workflows, and automation rollouts.
- Monitor operational exceptions such as order flow failures, dispatch blockers, AWB generation errors, tracking sync issues, and inventory mismatches.
- Help create dashboards and MIS reports to track issue aging, SLA impact, platform adoption, and repeated operational problems.
- Support training and documentation for internal users to ensure correct usage of WMS, logistics platforms, and fulfillment tools.
- Identify repetitive manual work and suggest product/process improvements to reduce errors and escalations.
- Work on special projects related to fulfillment automation, logistics optimization, system adoption, and operational efficiency.
Key Learning Areas
- Ecommerce order lifecycle from order placement to delivery and returns
- Warehouse management system workflows including GRN, putaway, picking, packing, dispatch, and stock adjustment
- Courier platform workflows including AWB generation, tracking, NDR, RTO, and reverse logistics
- Product operations, UAT, BRD writing, SOP creation, and stakeholder coordination
- Dashboarding, issue tracking, root cause analysis, and process improvement
Required Skills
- Good understanding of ecommerce operations or willingness to learn quickly
- Strong Excel / Google Sheets skills
- Good communication and coordination skills
- Strong follow-up discipline and ownership mindset
- Ability to work with data, trackers, and operational reports
- Basic understanding of product, tech, or internal tools preferred
- Detail-oriented approach to issue tracking and documentation
- Comfort working with cross-functional teams
Work Experience: 6 months
Working days: Monday – Saturday
Location: Head Office - Okhla Phase 1 - Delhi
Perks:
- Friendly atmosphere
- High learning & personal growth opportunity
- Flexible Timings
- Diverse work environment
Why Nutrabay:
We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life's best work. As a part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative marketing-and-tech startup that's revolutionising the health industry.
Working with Nutrabay can be fun, and a place of a unique growth opportunity. Here you will learn how to maximise the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will be feeling appreciated and valued for the work you delivered. We are creating a unique company culture that embodies respect and honesty, which will create more loyal employees than a company that simply shells out cash. We trust our employees and their voice and ask for their opinions on important business issues.
About Nutrabay:
Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, have a sustainable business model, and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers uptill now, and our family is constantly growing.We have built a complex and high-converting eCommerce system, and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing the continuously evolving product.
Funding: We raised $5 million in a Series A funding
Frequently Asked Questions
What is the salary for the Intern - Product Ops role at nutrabay?
The listed salary for this Intern - Product Ops position at nutrabay is INR 12K–20K. This is an FULL TIME role.
Where is the Intern - Product Ops position at nutrabay located?
This Intern - Product Ops role at nutrabay is based in New Delhi, DL, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Intern - Product Ops role at nutrabay full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Intern - Product Ops role in the Product & Integrated Operations department at nutrabay.
Which team or department does the Intern - Product Ops at nutrabay belong to?
This Intern - Product Ops position is part of the Product & Integrated Operations department at nutrabay. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Intern - Product Ops position at nutrabay?
Click the "Apply Now" button on this page. You will be redirected to nutrabay's official application portal hosted on keka where you can submit your application directly.
When was the Intern - Product Ops job at nutrabay posted?
This Intern - Product Ops position at nutrabay was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Intern - Product Ops
nutrabay · 💰 INR 12K–20K
You'll be redirected to nutrabay's official application page on keka.